Cupping in Coventry

“Had a fabulous stay over the new year. One small hitch but Tony the hosts father was there in 20 minutes to try and solve. We have already booked two more stays. We visit the Cotswolds several times a year, this could well beome our home from home.”

“Louise really sorted my knee after an operation Really knows her stuff.. New shoulder op and I’m going nowhere else.”

“Nice local coffee morning on a Thursday with proper barista a coffee and good selection of cakes and pastries”

“Stumbled across this place looking for a cafe and so glad we did The service was awesome The food was cooked great and tasted lovely And the prices are unreal!! Absolutely our new favourite place to go! Thank you”

“Wow, so long I've craved a proper batch bar that actually does decent Sausage and tonoa and bacon... oh my nosh it was indeed, from start to finish was just perfect. Service was 10 10, staff seem lovely and it's was so peacefully yo just sit there and enjoy, I just found my new favourite cafe”

“Amazing staff! Usually, it isn't easy to find such polite and helpful and caring staff members in motorway services locations. Usually, these places are busy and it is understandable if service staff members wouldn't pay much attention to each and every customer. But the team at Starbucks here is still walking that extra mile to deliver the best experience for their customers. They are extremely polite and helpful in every manner and treat kids very kindly. Even when I bought food and drinks for my family, they were paying attention to detail making sure that we buy what exactly we expect. We were on the way back home after visiting North Wales and I suddenly got a cough while I was on a phone call. The staff members were kind enough to quickly bring a cup of water with ice cubes. The place is spacious and clean. Easily accessible. Kids-friendly. With memories I had of Starbucks in many places in the USA, I didn't really try Starbucks in the UK (always stuck to Pret or Costa). However, I recently started to try Starbucks in the UK after having a good experience at the Gretna Green services in February. I just installed their mobile App after that and started to visit Starbucks frequently. I honestly believe that their customer service in the UK is significantly better. There are other coffee shops that used to be great in customer service, but after covid19 lockdown times, I never experienced the same anywhere else yet. Therefore, I believe that I will look for Starbucks outlets as the first choice when I go to our office in London and whenever I drive on motorways with my family during the weekends.”

“The problem with reviews is they are subjective. So here’s my opinion: although this place can at times be extremely busy I find ALL the staff to be exceedingly polite, helpful and friendly. I’ve been using this BP for a number of years and I can’t recall ever having a poor experience. To the Manager, please thank your team for their patience with rude customers and their great service to all.”

“Don't really see what all the other reviews were on about to be honest I went in in the morning an hour or so after open and was greeted in a professional and friendly manner, the batista who served me was happy to answer questions and made my two drinks very quickly and correct with no mistakes whatsoever. There was no one else seated when I was in there but it was very clean and there were plenty of tables to be seated at.”

“It is my favorite coffee, especially Latte, but other types of coffee can also be served, such as cappuccino cortado, americano, etc. It is a pleasant atmosphere where you can have a coffee while chatting with friends or playing a game of chess”

“Popped in today for a birthday breakfast. Staff could not have been nicer. We ordered two cappuccinos, eggs Benedict & smashed avacado on toast with crispy bacon. Food was delicious, coffee the same and service was friendly and attentive. Really like this place and would highly recommend.”

“Professional service, good quality food, clean store and friendly staff”

“Great little cafe with a lovely back garden seating area. Warm and friendly staff.”

“Tried the new self service machine to order the vegan breakfast. The machine was easy to use and offered a choice of cash or card payments and allowed me to earn points on my clubcard. Ordered to eat in and the service was polite, tidy and quick. The vegan breakfast has very herby vegan sausages which was full of flavour. I enjoyed my time at this café”