Government office in Edinburgh

“Very polite staff. Beautiful location Beautiful building”

“Everything went very smoothly, from the security staff to the customer service team. We were applying for a France visa and paid extra for the 7:30 AM appointment, which was well worth it. Big thanks to Gwen, who assisted us so kindly and patiently, especially when helping us sort out the correct share code for our application (we accidentally used the employer one). Overall, the process was efficient and well-organized. My only small worry is that I only attached my employment contract along with my three most recent payslips — I hope that will be fine! But the staff made the whole experience easy and reassuring.”

“Our experience at the BLS office was extremely positive. We were dealt with courteously, efficiently and professionally. The young man at reception was extremely patient and polite to the very large amount of overseas students wishing to holiday in Spain. There must have been 25-30 young students, none of whom had completed their paperwork properly nor owned a pen. I don't know how he remained so calm. I was getting frustrated just listening. I can only commend all the staff there for a quality service.”

“At the VFS Global centre in Leith, Edinburgh, long waiting times on the day of their appointment, Even when arriving on time, as only one staff member is usually available to handle a large number of people. While the staff was helpful and efficient, Appointment availability for Italy is very limited, with slots hard to secure even when trying months in advance, while external agents seem able to obtain and sell them more easily. We are asked to provide additional documents not clearly listed on the official website or checklist, which creates last-minute stress. The lack of a nearby photocopying facility (the closest being about a mile away in a library) adds further inconvenience, and using VFS Global’s in-house services for copies or printing can be costly.”

“In times of financial upheaval it is great to have the steady input of a confident Financial Advisor. At our recent Annual Review we had an excellent session with Conrad Barrie. He took the time to answer all our questions and was very thorough and thoughtful in his approach. As always, we appreciate ARD's unique blend of professional and personal touch.”

“I can’t thank Joe, Kayla, and the entire team at Joseph G Boyd & Co Court Lawyers enough. From start to finish, they were absolutely amazing! Professional, supportive, and genuinely caring throughout the entire process. As someone who can be a bit of a stresshead, I was honestly dreading the whole situation, but Joe and Kayla were incredible at keeping me calm and clearly explaining everything step by step. Their guidance and reassurance made a massive difference. (Even with the multiple calls and texts from me worrying they were always at the end of the phone to reassure and clam me down!) They dealt with the matter swiftly and professionally, and it’s now looking like no further action – case closed! I’m beyond grateful for their hard work and support. If you ever need a solicitor team that truly has your back, I 100% recommend Joseph G Boyd & Co. Thank you again, Joe, Kayla, and team you were all amazing and I am beyond grateful!”

“Oliver was approachable and helpful. He understood what I needed, and everything was organised swiftly. Highly recommend.”

“best shop there is, customer service is always amazing and the workers are always trying to help out the community in anyway they can, thank you”

“The rules for visa application were explained fully and the whole process was handled efficiently and professionally. There was no queue when I was in the Russia Visa Application Centre and after submitting the documents I was told when exactly to come back for my stamped passport. I am now looking forward to my trip to Russia”

“Quick hassle free service.Very kind and helpful staff members. Thank you. Definitely will be returning for more Travel Visa enquiries.”

“I was peaking up something from them today and they were very friendly and helpful they dealt with me without any unnecessary delays. Very professional and friendly that's all I need... Thanks guys Michael”

“I’ve used Bond Accountants for a number of years now. They are very responsive, very detailed and have helped me both with my tax returns and capital gains post sale of a property and I’d certainly recommend them.”

“Very helpful staff. One or two harsh comments below from "customers" which require a response. The Registers of Scotland staff came into work during Covid when nobody knew who would catch a lethal dose. The staff put themselves in harm's way to keep the departments going. Yet some thoughtless keyboard warriors do not think about how much the staff do for their customers. Plus the staff are having to put a whole new set of systems in, and enable new laws to work in the middle of a lethal pandemic. So maybe a little more appreciation for the staff please. I have been lucky to have dealt with the Registers of Scotland since 1988 and ALL that time, across dozens of title conveyances, the staff have always been pleasant, kind, helpful and professional.”

“I would love to give Scottish widows more than 5 stars if I could. My experience has been nothing but positive, would like to highlight Kieran Polland and Tommy Allen who has kept me informed throughout and provided me support and a sympathetic ear during what has been a very difficult time for me and my family with the loss of a loved one. Communication has been great and despite me being emotional they remained professional and kindness throughout. Scottish widows were quick to provide me with all the paper work quickly and efficiently x in the very near future I will not hesitate to use this company for me and my family.”