Poundland
“Good value shop and friendly staff.”
3 results found
“Good value shop and friendly staff.”
“Great little place staff are so friendly and helpful.”
“Well I arrived at the store in Coatbridge,to collect a PlayStation 5 ,5 went to checkout desk asked by a lady called Stacey what I was in for told to collect parcel, so showed her the order ,n asked for the digits off the card I use couldn't remember ,3rd card was correct by this time shes getting frustrated, so she got order still hasn't engaged n asked how's ur day going, still hadn't smiled sat the goods on counter, n I asked for were phone cases were,she pointed behind me n just kept pointing,so went over couldn't find the size n 1 there to help. A member of staff was sitting talking to 2 customers so I stood, till he eventually said can I help told him what it was, said he'd get a member of staff. So I waited no1 came. So went bk to check out n my items were right at end of till. N I had asked her to keep them till I came bk I couldn't hold them. So asked for a bag,she looked nodded her head served a other man. I had to wait till she was finished ,walked up n put a bag on counter n walked away, ive bought all my electric stuff from currys. But that sort of customer service is unacceptable, I suffer from anxiety depression PTSD, used to work in retail for over 32yrs n never seen anything like it, n the last item before that was my Dyson that I left in currys in Hamilton last yr still under warranty, stood on a phone for over 2 hrs to Dyson shop closed, never heard a other word bk still waiting only paid £280, the yr before, so no after that I won't be bk ill just be paying for the insurance ive took out on everything.”