Convenience store in Runcorn

“I was quite surprised to learn that the Co‑op on Balfour Street recently experienced an incident where a vehicle drove into the front entrance. While this was undoubtedly an unfortunate event, it has inadvertently introduced what could be humorously described as a “drive-thru” service — albeit not in the conventional sense. It is unfortunate that such a feature isn’t located in a more strategic position, such as near an expressway or motorway, where it might better serve customers and potentially increase sales. The Co‑op has long been a convenient and reliable establishment for the local community, offering a good range of essential products and friendly service. Although occasional challenges with stock availability have been noted during peak periods, these are understandable given the size and nature of the store. Overall, the Co‑op remains a valuable asset to the area, and I look forward to visiting and using the new and improved “drive-thru” service once the store reopens”

“Great quick coffee shop. Staff are lovely. We are in here all the time. Great stop of point before journey.”

“Always well stocked, the staff are wonderful. Great offers for members has a cash machine and a post office.”

“Plenty of parking loads room for mobility scooter”

“Excellent service very good shop”

“Good shop with lots crammed in, everything from coffee to small groceries. A lot of products are in offers.”

“Great service. Phil the owner, was very willing to help, which is nice, as most don't care to help. I recommend this seller.”

“Thank you to the guys at James Hargreaves for really helping me out with replacing a part for a toilet cistern yesterday. Provided the tools and brute force as well as the part, great service.”

“Very good shop, graham is pleased as his mobility aid fits through the door nicely.”

“I've always found the staff here to be lovely and friendly. They are happy to explain services and to spend time with their clients. Great customer service and some really nice pieces come in too!”

“Absolutely amazing and I had a all breakfast barm and It was huge and mmmm tasty and rge staff always happy to help”

“Local paper shop , friendly staff.”

“I like this place, never been a fan of spar previously but the staff are friendly and the pricing is decent”

“Lovely girls In This shops found them to be very helpful on every visit to the shop they are a credit to the company keep up the good work I'll be defiantly coming back here”

“Great shop, nice staff, cheap prices.”

“Always friendly and cheerful in the store. It’s clean and never had an issue with the staff.”

“Closes before 11.. but otherwise got the essentials”

“Lovely table and 4 chairs,so pleased with my new furniture,very good price, free delivery and take your old one away,how good is that, lovely lads who did the delivery, thank you, ❤️”

“The store is large, and organised the same as any sports direct: shoe and textiles and in the textiles its split between gender and age; purpose and then brand. Admittedly the store is over crowded with stock, and it is difficult to manoeuvre a wheelchair at the front. However, if you ask a member of staff (usually there is one at the front) they will move stands for easier access. Stock is placed very high, though self-help hooks are available for customers to use, and usually staff will help you out (if they're available). Unfortunately, like all Sports Directs, it is often under staffed, though Honestly some of the complaints about staff are utterly ridiculous. I've been many times and frequently purchased from the store and staff have always been perfectly polite (where appropriate). If anything staff are only rude when customers are rude to them. I recently witnessed one instance where this one girl stood and listened to a customer's tirade for over fifteen minutes (politely ask him to move after she'd served him, so she could serve others- he didn't) before- nearly in tears- she snapped back that if the customer had a problem with staff he should bring it up with the manager (which clearly she wasn't), and explained that she was not her to be yelled at, for any reason. She indicated who her manager was, and said if the customer now had a problem with her too, then he should also tell the manager. After he left, she turned to the couple in front of me and apologised for both the incident and the wait. When she served me, she did the same and I assured her that it was not a problem. Seriously the biggest problem in this store is OTHER customers, they're usually rude or ignorant and will deliberately cut in or interrupt staff as they are dealing with other people. Best to avoid at peak times as this is usually when the worst customers are in store.”

“Great shop friendly staff. Large range of gluten free/vegan items. Fruit and veg always fresh. Coffee machine and cash machine very handy.”