Waitrose & Partners Formby
“I have used this store since it opened and must say it is a very friendly store the shopping experience is great. Good variety of products different from other stores. The staff are always courteous, helpful & friendly. The Christmas tasting sessions have been great for trying new food & drink. The cafe is nice to meet friends & family for a chat and a bite to eat. Also the front coffee area is a friendly hub too. I have seen the staff confronted by very impatient rude customers , especially at this time of year, but they have dealt with them in a calm polite way. To the person who would not shop in a Waitrose again, the security staff have a hard job everywhere there are a lot of shoplifters around, the staff are just doing their job so don't mind them it isn't personal, unless you are one. I don't find any of them unpleasant. Just enjoy the shopping experience!”