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“We had bought an air fryer about a year ago but unfortunately had a problem with it and needed to return it. I phoned the store and spoke to a lady whose name was Caroline, I told her the problem and she apologised and then asked if I had the receipt so that I could return the product. I had not kept the receipt but instead of that being the end of the matter she asked for the details from my Lakeland card and then trawled through the system and found my purchase. As I could not get to the store that day she said that she would leave the details at the tills and inform her colleagues. I went to the store the next day and on speaking to a member of staff at the till, (sorry I did not take her name but on a new till receipt her operator number is 5180088) and she was aware of me coming in. I returned the product without any quibble and when I asked for a straight swap, although I wanted to change brands and pay extra, she advised me to take a refund instead and then buy the new product so that I got the full 3 year warranty which I did and then she told me that I had a £30 voucher on my card which I did not know and used to complete the purchase. The customer service that I received and the friendliness of both members of staff was excellent and I would formally like to congratulate them and the store in a manner that in my opinion went above and beyond what they could have done. Before retirement I worked in retailing for some 36 years and put great value on customer service. Kind regards Robert Holmes”
Address: Bluewater Parkway, Dartford, Greenhithe DA9 9SQ, United Kingdom
Phone: +44 1322 624192
Website: lakeland.co.uk
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“As soon as I walked in there was greeted with a happy face the Gentleman that served me and showed me my different choices of Mattresses was excellent would recommend Bed Post all day long”
Address: Dartford DA1 4LB, United Kingdom
Phone: +44 1322 525090
Website: the-bedpost.co.uk
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“Sam was the absolute best! He went the extra mile to provide us with the best service we've ever seen in a professional. If you are looking to buy a new sofa, egoitaliano is your place, don't forget to ask about SAM. He is an absolute wonder!”
Address: Bluewater Parkway, Dartford, Greenhithe DA9 9SA, United Kingdom
Phone: +44 1322 951487
Website: bluewater.egoitaliano.com
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“Nice decor in a large building with high ceilings. Tables are quite close together especially near to the garden. Food and service is very good with the usual great Wetherspoon prices. Recommended.”
Address: 36-42 Spital Street, Dartford DA1 2DT, United Kingdom
Phone: +44 1322 421970
Website: jdwetherspoon.com
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“My 95 year old mother bought curtains here and somehow managed to get ones that were way too big . Despite going back boxing day to return them the staff seemed happy, attentive and generally lovely people. Changed the curtains without any issues”
Address: Blackmans Close, Dartford DA1 2DS, United Kingdom
Phone: +44 1322 470049
Website: dunelm.com
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“Spencer & Geoff were great in helping us through just about every obstacle possible that we encountered along the way : ALL of which were outside of their control (nationwide building supply shortages & internatioal shipping problems). We've ended up with a fantastic "Garden Lounge" to use & enjoy all-year-round. Full marks for the product and a pleasure to deal with this small friendly company.”
Address: Fawkes Avenue, Questor, Dartford DA1 1JQ, United Kingdom
Phone: +44 330 320 0688
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Address: 213 London Road, Dartford, Greenhithe DA9 9DQ, United Kingdom
Phone: +44 1322 286868
Website: gwsupplies.co.uk
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“Lovely company to deal with. Quick responses to questions. Delivery details shared directly. Table is beautiful quality and arrived with no issues”