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“Denise the store manager has been fantastic to deal with. After customer services on the phone weren’t great at helping me with a situation with regards to my engagement ring, I was a little bit annoyed by the situation as it felt like I was being passed back and for the with no resolution, however Denise took it upon herself to make the situation so much better for me and whereas before I said I wouldn’t shop with Ernest Jones again, I would 100% return to the Epsom store. With both my wedding ring and engagement ring from there, this would encourage us to return for our next jewellery purchase so thank you!”
Address: Central Square, Epsom KT18 5DA, United Kingdom
Phone: +44 1372 729181
Website: ernestjones.co.uk
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“Big thank you to the ladies that works for Pandora Epsom for sorting out my order so quickly at such short notice so that I was able to collect it before the store closes because I really needed it for that day thank you.”