Veterinary specialists in Bury

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  1. 1

    Pets at Home Bury

    ★★★★☆ 4.4
    Closed

    “Our Children (five and eight) are excited about adding to our family and have discussed a hamster.... My husband and I went to Pets at Home Bury to talk to an expert and discuss possible options and in particular what pet would be best for our family. We spoke to a lovely lady on the till who called over her colleague Maddie. Maddie talked us through options, and explained the nature and requirements of Hamsters, also looked to understand more about us as a family, how old the children are, how much activity we do, how much available time we have to properly look after and love a new pet. This was so impressive as clearly she wanted to ensure she advised us enough to help guide our informed decision whilst also having the welfare of the animal at the heart of the decision which is exactly what any ethical and compassionate pet store should do! She was engaging, extremely knowledgeable, clear and just so so lovely to talk to! We actually since talking to Maddie, believe that Guinea Pigs may be a better option for us, particularly because the are nocturnal and our daughter is still young, her bed time would be Hammy's wake up time! We were introduced to the available Guinea Pigs, shown a variety of housing options, Maddie explained the importance of nutrition, play, chew toys and behaviours to watch out for too as the Guineas get older. We are going to reflect in readiness for a joint family decision with Henry and Lils, but for now are just so grateful for the time Maddie spent with us. Finally, the Store Manager Raf was really encouraging about ensuring Maddie was recognised for her efforts - he was keen to encourage this recognition of his team and in my eyes, this is really good leadership! Thank you Pets at Home Bury!! x”

    Address: Foundry Street, Bury BL9 7AZ, United Kingdom

    Phone: +44 161 272 0766

    Website: community.petsathome.com