Manchester Apartments

Photos

Reviews

1. Elliott Berning ★★★★★

   Would like to give a special mention to Cecilia who took the stress out of the lettings experience entirely. Responded to all of my enquires promptly and was eager to go beyond my expectations by providing detailed explanations. Happy with my apartment but the customer service was certainly a deciding factor as I needed to find something quickly.

   1 month ago
2. lawrence sherlock ★★★★★

   I had a really smooth move-in experience with my new apartment, and the process was made even better thanks to Will Lebray. Will was professional, responsive, and helpful throughout, keeping everything clear and stress-free from start to finish. Any questions I had were answered quickly, and the whole move-in process felt well organised and straightforward. I’m very happy with the service and would happily recommend Will to anyone looking to rent.

   1 month ago
3. Karl Barnard ★★★★★

   I have been in a last minute situation of looking for somewhere to live, after Cecilia had rang and we got talking. The whole process made it easier and manageable to deal with. My anxiety was through the roof, yet Cecilia had been so understanding and helped. My whole dealing with the team was amazing. Good job!

   almost 2 months ago

1. Shashank Nitundil ★☆☆☆☆

   Frustrating!! Poor experience with MyApartments. After leaving the flat in a clean and well-maintained condition, they attempted to charge for issues that were clearly pre-existing or normal wear and tear. Having a dispute is one thing, but their communication is painfully slow and inexcusable — taking around two weeks per reply and never returning phone calls — while continuing to hold our entire deposit for over six weeks after moving out without justification. They initially claimed the bed required a “deep clean,” but when challenged, began deflecting to unrelated points without ever addressing that charge again. What makes this worse is that the apartment was not properly cleaned when handed over. There was oven grease leaking into the drawer below and household waste left in the kitchen bin, which was already starting to smell. I had to clean all of this myself before moving in, and despite noting these issues at check-in, the agency didn’t even have the courtesy to apologise. Most concerningly, they do not provide check-in photographs to new tenants, even though they clearly take them during previous tenants’ checkouts. This creates a one-sided situation where tenants cannot effectively challenge unfair deductions later. If you wish to play Russian roulette with your deposit, this is the agency for you. Otherwise, insist on receiving full photographic check-in evidence before signing anything — it’s the only way to protect yourself from arbitrary and unjustified charges. Tenants deserve far better transparency, communication, and professionalism. Future renters — keep everything in writing.

   almost 3 months ago
2. Amy Holmes ★☆☆☆☆

   My son moved into accommodation on Saturday, awful experience, walls marked, towel rail broken, shower tray/glass door not fitted and toilet dirty. Offered £50 compensation, later increased to £75 but apartment needs complete facelift. Their website paints a different picture of accommodation, unclean, tired and shabby!

   almost 4 months ago
3. Sriniket Pachchhapur ★★★☆☆

   I have rented out a studio apartment in Manchester and the experience has been okay so far. I receive timely response from the maintenance team. When trying to contact initially, there was no response from the team with regards to viewing the apartment (After the payment). After trying to contact multiple folks from overseas just to get in touch, they said they were on leave and the viewing is not possible. Nevertheless, I liked the property, so i proceeded with it. There should be a better customer service as people are paying huge amounts to stay at your property. However, there have not been a lot of issues.

   almost 2 years ago

1. Iraj Jafri ★★★★★

   The entire team (specially Sophie Stevenson) was extremely helpful in helping me procure a gorgeous studio apartment in Manchester. Sophie was incredibly kind and receptive. She replied to all my frantic emails even when our time differences were nuisance. I recommend anybody looking for an apartment to have a look at this company, you won't be disappointed!

   almost 3 years ago
2. Sophie Wood ★★★★★

   Sophie Stevenson was very helpful in showing us what apartments were available in our budget and aiding us in booking our apartment. She replied to all queries very efficiently and made the confirmation process quick and simple. Would definitely recommend!

   almost 3 years ago
3. Laura Sharma ★★★★★

   This experience has been amazing, I was welcomed and looked after from the first query to Sophie on the website and she had kept me update to date and in the know along every step of the way. Sophie was very polite, extremely knowledgeable and was excellent in dealing with my application, I can't recommend Manchester Apartments enough! Sophie, you've been a great help and kept me at ease and made what I thought was going to be a hurdle, but turned out to be a seamless process. Thank you so much! Best wishes, Laura

   almost 3 years ago

1. Yao Qin ★★★★★

   I rented Westpoint from Manchester Apartments two weeks ago and I moved in last week. The interactions with Sophie and Kate were very effective and efficient, which made my flat-hunting much easier. The whole process was standardized so things went quite smoothly. So far the building seems a nice place to live in and it is a well-connected location. There are also two parks nearby for taking a walk.

   almost 3 years ago

FAQs