Looked at all the reviews and my review was the total opposite Lewis hel me to try and find socks for present and he was really helpful yes the girl at the till did tell me about the returns process but this has always been the case and I think getting the cheaper prices it is worth it
Had worse experience here, they dont value their customer. Went to return this unwanted birthday present with receipt and box, and was told it was worn and used, whereas i just tried it once to check the size and all. But was told by the staff they are worn and wont be able to return, she(staff) made her mind in the start and pretended to check with others and told me wont be returned. Attached the pictures as well. Also very unprofessional staff, who doesnt even know the process for returns, was told to ask manager for it. Never going back again. Should have checked the other reviews for this branch before going there
Was doing a bit of shopping and Aiden approached me in the friendliest way informing me of good deals and gave good chat while picking out new trainers. Great store, great atmosphere
My son bought a game here, walked out of the shop, and noticed the game was missing out of the box, he immediately walked back in with his brother to support him, he had the receipt and box, and was met with suspicion. He came out quite upset, saying he was questioned about it, although did mention another member of staff was nicer and did help.
I had a deeply disappointing experience when returning a pair of faulty shoes within two months of purchase. I provided both the original box and receipt — which is standard practice — yet I was met with suspicion and accused of intentionally planning to return them all along. This was not only unfounded, but frankly insulting. Even after acknowledging the damage, I was told the return would only be accepted "this one time," as if I were trying to get away with something rather than exercising my consumer rights. The attitude was needlessly confrontational and left me feeling disrespected and mistrusted. I expect far better from any business that claims to value its customers.
Absolutely abysmal service, went in looking for a pair of skecher work boots, which I took to be available in store as per Internet, asked the assistant, was told they did not have,I mentioned my online check,to which I received an extremely cheeky response, well i wouldn't get them all on that wall,civility and good manners are paramount in retail acheeky response is not what I expect from this company
Just had the worst shopping experience at this store, bought a pair of trainers, took them back to have a refund, told I couldn’t as I had wore them outside! I explained I hadn’t, I had merely tried them on! Staff were adamant I had as they had a spot of dirt on the sole! Spoke to manager he was very rude also, no customer service skills atall, staff are very unfriendly and unskilled, shouldn’t be working with the public, will never shop here again!! Avoid at all costs!
I had a terrible experience yesterday! My partner and i went to this branch to buy some stuff, we wanted to buy roller skate and some sport wear, fitting room was totally mess, it was a lady pad at the corner of the fitting room! when my partner tried the sport wear on, we took some of them and fold the others and put them in to the basket, one of the staff - her name was Arlene approached us and asked to hang the clothes, I explained that we did not have hangers she then proceeded to be incredibly rude to us advising she wasn’t responsible for cleaning up ours or anyone else’s mess - with the way she spoke to us, I felt very upset as a customer. I was ready to spend £150 in the shop but instead decided I had to leave. Never have I been dealt with so poorly and I wanted to share my experience publicly as it was very distressing for us as a paying customer. Hopefully the store can now work on improving its customer service with this feedback.
Been here a couple of times, in fact going back up today. The young girl who served me was very polite and helpful. Great for parking and plenty stock I could not find a pair of Adidas trainers and she found them online for so I ordered them when I got home. If you pick in store you get a £5.00 voucher. I know they the staff are not all happy and jolly, you put me on a zero hour contract I'll show you the opposite of jolly.
Maybe Mike Ashley will turn this shop into House of Fraser. There's loads of decent gear in Sports Direct and at some great prices, but why does it look like a jumble sale? Everything is set out so higgelty piggelty. They have some good T-shirts, I bought two for under £30.00. Sports shops now probably sell the best gear on the high street.
Sports Direct is located at Unit 149, Braehead Shopping Centre, 150 King's Inch Rd, Glasgow G51 4BS, UK
You can contact Sports Direct at +44 344 332 5143
You can find directions to Sports Direct by following this map link