Malmaison Edinburgh City Edinburgh

Reviews

1. Drew Udall ★★☆☆☆

   Good location, We checked in early and were able to go straight to our room, which was great. However, the room itself felt a bit outdated. It was located on the lower level and very dark, which I didn’t like. The bed wasn’t comfortable as it dipped in the middle, and the bedsheets had a smell similar to a kitchen fryer. Overall, not the experience I expected

   almost 7 months ago
2. Steven Whalley ★★★★★

   The only negative here is parking. Park in the St Andrew Quarter Car park, the hotel gives a hefty discount. The people at the Malmaison are lovely and helpful. Even the "Cosy" bedrooms are spacious with great beds, smart bathrooms and useful things like a safe, bottles of water, a kettle with a frequently replenished supply of warm drinks, aircon etc. I didn't have dinner but breakfast is spot on. The hotel is quiet but only 100 yards from Princes Street.

   almost 7 months ago
3. Ryan Fong ★★★★★

   Staying at Malmaison was a great experience. Arriving from a red eye at 6:30am, we weren't expecting to be able to get into a room until later that afternoon but they were able to upgrade us when we arrived for only £20! The room was spacious and modern with a moody flair. Would definitely recommend the stay there.

   almost 9 months ago

1. Debbie Ten ★★★★★

   We stayed at Malmaison Edinburgh City at St. Andrew Square for 5 nights and overall had a wonderful experience. The hotel is in a fantastic location - right in the heart of the city with easy access to shops, restaurants, and attractions. The staff were friendly and welcoming, and the service throughout our stay was excellent. Our room was clean, comfortable, and well-maintained, making it a relaxing place to come back to after exploring Edinburgh. The only drawback was the accessibility with a stroller, as there are stairs leading to the main entrance which made it a bit less convenient. However, aside from that, everything else exceeded expectations. A stylish and comfortable hotel with great service - would happily stay again.

   almost 10 months ago
2. Waseem Sadiq ★★★★★

   **5-Star Review – Amazing Family Dining Experience!** My wife and I recently visited this fantastic restaurant with our three children (all under 10), including our 11-month-old baby, and we had an absolutely wonderful time! The food was delicious—our kids loved the burgers, garlic bread, and tomato soup, while my wife raved about her iron flat steak. My hake fish with orange sauce was cooked to perfection—so flavorful and fresh! What really made our visit special was the incredible staff. They were so attentive and kind, especially with our little one, making the whole experience stress-free and enjoyable. The surroundings were beautiful, adding to the relaxed and welcoming atmosphere. We couldn’t have asked for a better family meal out—great food, fantastic service, and a lovely setting. We’ll definitely be back! **Highly recommend!** ⭐⭐⭐⭐⭐

   1 year ago
3. Allison Winship ★★★★☆

   The room was very big and comfortable. The bathroom was clean, modern with a very powerful shower. The decor is very dark which makes lighting very poor. This is a personal thing and other visitors may like the subdued lighting. Breakfast was delicious with a good selection of foods. It was all beautifully presented and cooked. The hotel is perfectly situated for shopping and dining.

   almost 3 years ago

1. Ornella Blanchard ★★★★★

   A gorgeous hotel in a perfect location of Edinburgh. It is on Saint Andrews Square right next to the starting point of Edinburgh bus tours. The location is probably the best in the city. The rooms are large and comfy with beautiful decor and red notes everywhere (similar to Chateau Malmaison in France). The only downside is the lighting in the bedroom is a bit dark. The breakfast had a great selection and the service was good but it could of been better.

   almost 3 years ago
2. Jasmine S ★★★☆☆

   The interior design of the hotel is beautiful and fun. The bedroom is comfortable size wise. However the light in the room and bathroom is too dark for doing make-up. The breakfast and dinner are lovely in their restaurants, but was very disappointed and unforgettable by a waitress’ unprofessional customer services.

   almost 3 years ago
3. Reece Farnworth ★☆☆☆☆

   We booked back in April for October so well in advance but when we arrived one room was on floor 9 and the other was on 3. This is odd as the paper work we signed stated rooms 907 and 804. We also paid for birthday decorations which included a card this also said room 804 on the back, then scribbled out and replaced with 311. When we enquired about the rooms we were told immediately that room 907 was the club deluxe we paid for but when it came to 311 the member of staff hesitated and had to call a manager over to confirm. This is incredibly suspicious considering how quick he was able to confirm 907. Now for the room itself, 907 was a very large room with an entire wall of floor to ceiling windows allowing in tonnes of natural light and providing breath taking views of Edinburgh city, exactly what we'd expect from the second most expensive room in the building. 311 on the other hand was average sized, seemed to be almost connected with the neighbouring room, with a pillar in the middle of the natural walkway. At the other end of the room, there was a tiny space for a window where it seemed as if part of the neighbouring room encroached into our own, with a single normal window, allowing in such little light that one side of the room remained completely dark even in the middle of the day, unless we switched a light on. The view also, was just as disappointing. We were gifted with the view of a bin riddled alley, smokers corner for the building across and road works. Absolutely disgraceful for the second most expensive room you have to offer, even more so considering we paid the exact same amount as the other room (907) in our booking and we booked well in advance. Speaking as the couple who were seemingly downgraded without explanation or compensation, I find it baffling that we paid for club deluxe; £517 (+ £20 for the birthday decorations which only included 2 banners which were on the floor and 2 balloons with a card and 3 chocolates), for these 2 nights. The exact same as the couple in a far superior room 907, only to be insulted with a room on a floor below reception and views of bins and road works.

   almost 3 years ago

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