GolfGarb Store in Corsham, Box

Reviews

1. Karen Sanville ★☆☆☆☆

   Do not use this company Very poor customer service . Still awaiting refund for a package that was incorrectly addressed by GolfGarb ! The response below from GolfGarb is inaccurate . The parcel is still in transit and I have been categorically told by Royal Mail that the parcel will not be delivered to me as regulations prevent Royal Mail from changing the address which is totally understandable. Despite this knowledge GolfGarb will not provide a refund even though the issue lies between RM and GolfGarb until they have the parcel delivered . I’m not sure what will happen if it’s not delivered or is lost , is that still my liability I wonder ?

   almost 10 months ago
2. Angela Stuart ★★★★★

   I purchased a product , entered my sister's address ( a bday present) and without knowing my address was selected. Contacted GolfGarb to see if I could change the address. I received a prompt response from Adrian and the issue was dealt with within minutes. The extra complication is that my address was outside the UK . Much appreciate the swift and professional response.

   1 year ago
3. Amanda Lee ★☆☆☆☆

   Poor customer service. I emailed to query a late delivery (it had been 4 working days), I was told it takes up to 5 working days and no further assistance was offered. After 6 working days without a delivery I was told that the parcel had been stuck in Swindon for a week.

   almost 4 years ago

1. Lisa Newman ★☆☆☆☆

   BE WARNRED:- I will now never use Golf Garb again. I have been using them for many years. It will be their loss!! I placed an order and they decided that as I have had excessive returns they would charge me £ 9.50 for delivery. The last order I placed was in October 2021, so how they can have the audacity to say my returns have been excessive is beyond me. Their website clearly states free delivery & returns on purchases over £ 30. Their T&C's do not state about charging you for delivery if you have "excessive returns". In their FAQ's there is one line about a small charge if you have excessive returns. Quite simply do not order goods from Golf Garb unless you are absolutely sure that you shall not be returning them. They also have terrible customer service. UNHELPFUL comes to mind.

   almost 4 years ago
2. Rosalind Giffney ★★★★☆

   I placed an order from New Zealand, when parts of the country were in lockdown. Ordered on 5th Oct and arrived safely at my rural address only 10 days later! Outstanding service and delighted with items

   almost 4 years ago
3. Rūta Žygaitienė ★☆☆☆☆

   Worst online store I ever stumbled on. Horrible customer service. Lost my package, blaming me for this (It actually was their web store problem). Refusing to refund me. This is the first time I have ever had troubles with online store or ordering from UK at all.

   more 6 years ago

1. Sarah Roake ★★★★★

   I ave made 3 separate purchases in the last month as I needed to revamp my golf wardrobe. I love Adidas clothing and they have a great selection of items. All deliveries came very quickly and I only had to return one item, which was refunded very promptly. Will definitely continue to use GolfGarb in the future and recommend to all my friends.

   more 6 years ago

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