Ambivet Veterinary Group - Ripley Veterinary Care in Ripley

Reviews

1. Emma Brown ★★★★★

   Amy Green is a fantastic vet! The service, care and compassion she gave for our visit with Poppy the cockapoo over the last few weeks has been outstanding. Not only has she put us at ease by taking the time to explain everything in simple terms, even drawing diagrams, answering lots of questions, all to help give us peace of mind. She is fantastic with Poppy too. What was a stressful and emotional time was made so much better with the care from Amy. Thank you so much. Also, the reception team are always so lovely, friendly and welcoming. We’ve been using Ambivet for almost 12 years (started at Heanor and now at Ripley) and have always felt well looked after!

   almost 8 months ago
2. Paula Jackson ★★★★★

   Lovely experience today. Freddie was caring,friendly and professional. The girls on reception were so caring both on the phone and during our visit. Thank you.

   1 year ago
3. Debbie “Mimi” Hughes ★★★★☆

   Great experience today, my first time to this vets, I took in my budgie (vets who deal with budgies and other exotic pets are few and far between) Megan (I think that was the vets name!) was extremely helpful, caring and enthusiastic, as was the nurse who was helping her, the receptionist was very efficient and friendly, I would definitely recommend this practice

   1 year ago

1. Sarah Grayson ★★☆☆☆

   I recently took my girl in to have a small mass removed from her chest and was informed that the wound would be small yet it wasn't. I was also under the impression that it would be sealed properly yet it wasn't within 2 days she had opened the wound and after being charged 850 for the original operation I was then charged a further 200 to have her stapled back up. Even though the staff are amazing that is unacceptable

   1 year ago
2. Janet Mould ★★★★★

   A big thank you to Freddie and staff at ambivet ripley. My cat had extensive dental surgery on Friday, the care and aftercare are second to none. Everything explained to me before op and about after care. I understood fully what they told me and would recommend them. Their prices are very reasonable.

   1 year ago
3. Aaron Patrick ★☆☆☆☆

   Absolutely disgusting service the two times I have visited this place with my parents puppy. The first time the receptionist was too busy eating chocolate digestives and playing on her phone to notice I was even at the counter. After waiting 45 minutes to be seen I asked the receptionist if it’s going to be much longer and the response I got was “We do have emergencies you know” in a brash tone. The second time we took her we were AGAIN waiting well after our appointment time. Our dog gets nervous in the vets which is understandable but after the visit into the vets room (which they wouldn’t let anyone go in with her) they bought her out only to embarrass my mum in the reception area by talking down to her and patronising her telling her our puppy needs extra training and she is vicious and that growling comes first and then biting. I found this VERY unprofessional when they could have taken us into a consultation room and spoke to us privately rather than doing it in a waiting area full of other customers. The worst bit about it was that other customers were stroking our little girl and compliment her. It’s safe to say we will be unregistering here and going elsewhere

   almost 3 years ago

1. John Flint ★★★★★

   Excellent service from a great professional team of staff. Would highly recommend this surgery.

   almost 3 years ago
2. jacqui hobby ★★★★★

   Great staff, lovely big clean waiting area and always available

   almost 3 years ago
3. Lucinda Whitehead (Lucy) ★★★★★

   All the staff are wonderful and caring. My dog has a long term health condition that was spotted by the vets here. Every time we go in for blood tests or medication my dog gets treated like a VIP. A brilliant service and knowledgeable, friendly staff.

   almost 3 years ago

1. Andy Sheldon ★★★★★

   Awesome caring vets. Fantastic service and they treat my dogs so well. Thank you.

   almost 3 years ago

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