Ordered Clark's Zibab Top Black Leather UK 7 online, received one boot of Zibab Top, another is Zibab Lace.
Came into Clark's today expecting another 2 hour faff with my son, but came out within 30 minutes! Nick dealt exceptionally well with my autistic 7 year old, engaging with him and making him laugh. I totally recommend Clark's if your children have Autism as they are very friendly!
Be smart and do not buy from Clarks for the following reasons: 1- Bad quality 2- Sales overpriced. 3- Not friendly staff especially the supervisor called Sophie to say the least. In less than 24 hours, I’ve returned 2 pairs of shoes due to Clarks fault. However, Ive paid the fare bus transportation 12 pounds to reach the store. The supervisor refused to pay the cost of transportation although its Clarks fault due to bad quality. She never said sorry for Clarks fault. Now Clarks, I don’t need your sorry, what I want is the cost of transportation because it’s your mistake. Final advise for customers: Be smart, you have another options with much better quality and positive attitude towards the customers. Moreover, you can save your money.
Had the best experience I've ever had in Clarks today. The Sales Advisor, Amani, was fantastic. She really cared about finding the right shoes for my 8 year old daughter and was so thorough in checking everything. She was kind, friendly a pleasure to deal with.
Very helpful couldn't get shoes for my granddaughter as she has very narrow feet ,but will go back again soon
The staff in High Wycombe store don’t deserve it even one star. Absolutely desperate for retraining, extremely rude and unhelpful. Went to the store with damaged item with proof of purchase within the 3 months of the purchase. They refused to exchange the item for me and were absolutely rude and terrible to my face. I’m well aware of my rights as per Clark’s policies. The girl who was extremely rude to us refused to help was called Sana.
I was visiting the area and needed some new work shoes a couple of weeks ago. Sana your assistant was so helpful, pleasant and professional. She really is an asset to your company.
Went with my partner last week to get her some work shoes and Nihar was an absolute star. Very helpful, funny and attentive. The store was also clean and organize, does its job!:)
Very high standard of serving customers. The customer service assistants are very attentive to the details and measure your both feet before advising you any shoes. The queue normally is quite long in the weekends and during the rush hours on the weekdays.
Always one of the better places to find shoes for the kids in particular. One of the few places that still even bothers to check the shoe size and fitting is right. However you pay for the privilege as is to be expected.
Clarks is located at 10 Union Parade, High Wycombe HP11 2BQ, UK
You can contact Clarks at +44 1494 526771
You can find directions to Clarks by following this map link