Dining room furniture in Aberdeen

“Excellent job no problems happy with kitchen”

“Very nice guy helped me today! I wanted to return a Tu item.. Could not find online receipt (deleted from inbox by error!)and was panicking a bit and had had a bit of a rubbish day! The guy was lovely and said we just need to go into your account and we will see recent orders! He made it so simple and had a really lovely manner. Thanks for being so helpful and lovely. Sorry didnt get your name... You are a star⭐”

“Excellent customer service, very knowledgable staff. Second time purchasing furniture, highly recommend, great quality items.”

“Good retail experience. They had in stock what I had travelled there for (had previously checked that it was in stock, but these days you never know...). Set in a decent retail park with a number of other popular outlets. Easy parking. Recommended.”

“Excellent service from everyone at Affordable especially Charlotte-Anne and Stewart, tradesmen cleared up everything. Always quick to follow up to emails and the kitchen looks great. Would not hesitate to recommend to friends or use again for future projects.”

“Great store pretty straightforward. Visited to pick up my item that paid for online. Pick up was reasonably fast parking isn’t an issue either you have free parking for two hours.”

“Great customer service and full of bargains! I picked up some very cheap children’s books, all in good condition.”

“I am so annoyed with myself that I didn’t catch the name of the girl that served me. She had a head scarf on and she was absolutely fantastic. I had bought a BBQ for my mother’s birthday and one of the legs was faulty. The kind clerk really went above and beyond to help me and the problem was quickly resolved when it could have been extremely difficult as I didn’t have my receipt. I hope she sees this and knows that her service was excellent and I really appreciate the time and effort she took to resolve the problem. Thank you again.”

“I recently bought a house which had not been done up in 60 years! I contacted Factory Direct and arranged for measurements and advice for fitting a bathroom and kitchen! Daniel was extremely well mannered snd helpful when he visited me at home! I then met Katrina at the store who was very helpful and went through various options of bathroom and kitchen! Bathroom is now complete and the transformation is spectacular! The plumber, mark, who installed the bathroom was excellent! He advised me of every step of the way during the installation! I cannot rate Factory Direct highly enough! Kitchen going in next and I’m hoping for the same high standard! Gwyneth - Aberdeen”