Insurance agency in Worthing

“Back in April 2022 I chose Pembroke as my advisors for an Equity Release basically to keep my 6 year old grandson at his private school. It was handled by the Principal Mortgage Advisor Paul Grennan and his assistants Julie Ward and Carol Mitchell. Right from the start they were very professional, prompt, friendly and always responded to any questions I had. For reasons that had nothing to do with Pembroke my equity release took 7 months to complete. I was on the verge of giving up, selling my house and removing my grandson from his school, the stress levels were getting unbearable. Julie and Carol were amazing, they never gave up, they kept pushing and they kept me going with their kind and motivational words. God knows how many phone calls and emails they had to make on my behalf. We got there in the end and I can't praise Julie and Carol highly enough (and you Paul!). As part of the service they have also made a complaint for me for the amount of time it took. I would recommend Pembroke to anybody, they went totally above and beyond and if I could give them more than 5 stars I would.”

“Always the very best friendly and professional service from the team here. I truthfully cannot rate them high enough. Give them a try, you will not be disappointed”

“Amazing service! Thank you to Danny Bowyer for such fantastic service and being so kind and friendly on the phone and helping to sort our business insurance. Thanks so much Ali( The Boulevard Florists).”

“Anna Siatkowska was very helpful and patient in finding us the correct insurance for our car and nothing was too much trouble for her.”

“Georgie at Integrity Mortgages was really helpful to me as a first time buyer. I also disclosed I am neurodivergent and some of the difficulties that this carries with regards to interpreting some things and my heightened anxiety during this whole process. I asked many questions, even possibly very silly ones and she was always happy to answer and explain things via email or phone if needed for reasurrance. I don't think any brokers would advertise themselves as "neurodivergent friendly" becuase it's probbaly not a thing a lot of people think about but, honestly if you are neurodivergent, I'd definitely recommend them as they were very patient and understanding. I think I got a good deal with the mortgage and further down the line it had to be amended as renegotiated the price of the property but the process was very fast which allowed me to complete in the timeline that I had set up.”

“Matt, Alex and all the team were amazing with helping us get our first mortgage. As first time buyers, getting a mortgage seemed so daunting but Emerald Finance made the journey so easy for us to understand. They kept us informed throughout the process and monitored rates to ensure we were on the best deal. Highly recommend for anyone looking for great service. Thank you!”

“Jon has been very good and very efficient from the very beginning of our mortgage journey. As first time buyers we didn’t have a lot of knowledge on how it all works and Jon was very good at explaining everything to us in detail. Very prompt in his service and great communication through the process. Highly recommend. We will be using Jon in years to come.”

“All the team at Haskolls are very helpful and knowledgeable. They have advised me on all aspects of insurance for my home and business. I was impressed that David recommended a new valuation on my business premises before insuring it. and came to see it himself. My previous broker never suggested a valuation, effectively under insured the building and never visited me. Very impressed.”

“The team at Emerald is wonderful. We have used them multiple times over the years, and the service is great. We have always had an excellent experience and felt able to make informed decisions based on the advice provided. Highly recommend.”

“Lisa and her team are experts in their field. They are informative and efficient and made the experience of covering my family with life insurance effortless and rewarding...literally! Thank you very much. Dan x”