Hardware store in Batley

“Known Philip for over 20 yrs, no matter which branch he works at he is super guy and very helpful, also the staff are polite, and helpful, it's a pleasure to to the Batley branch,”

“Super friendly and helpful staff here unlike some stores I've visited recently, thank you Birstall for being genuinely nice people”

“Great store for all diy needs local to me easy to find, the guy in the store was quick helpful and friendly will use again.”

“Excellent, bought some self adhesive gravel, great price, delivered within the week and the drivers put it where I wanted it, even though it was a bit of a pain, they showed great skills in dropping the gravel over a fence, I would definitely use again.”

“Before contacting Brass Works i tried contacting handlesforyou and doorhandlecompany and even M. Marcus with questions on their products. Being the first time ordering door related hardware I had a lot of questions and follow ups which might have been trivial and paltry to some but Abdullah Mamaniat from BW patiently journeyed with me on each and everyone of them. The BW team responded to my emails promptly whilst for the others I needed to wait on average between 1-3 days for a reply. They managed my expectations the best with clear updates each step of the way. I also found that BW's team were by far the most technically knowledgeable, and their inventory the widest. I needed to have my items delivered to Singapore and BW's workflow for international orders were extremely fast and efficient. I'm from Asia where customer service is provided efficiently 24/7 but unfortunately we may not have the best quality across all products yet which is why I had to source for premium hardware from the UK. My experiences dealing with UK companies were revealing but thankfully salvaged by the excellent standards maintained by Brass Works. Thank you, Abdullah!”

“Staff are friendly and has all the essentials. It seems like there isn't enough stock out but I found everything I need (DIY/paint/cleaning essentials). Sale items are located near the tills. Found good bargains and they're well organised with the C19 situation (not slacking and letting everyone in). Sometimes there's queues but that's expected. It's a small store but it is part of retail park.”

“Dave at framed kitchens could not have been more helpful and professional. These beautifully crafted wooden kitchens in any farrow & ball colour you like, custom made to perfectly fit your space are every bit as good as kitchens that cost three times the price. I would unreservedly recommend them.”

“Very helpful staff, plenty of great stock in and amazing deals and prices! Would highly recommend!”