Frank Key Tool Hire Ltd
“Great range of tools for hire, always on hand for advice, free delivery and pick up if required”
11 results found
“Great range of tools for hire, always on hand for advice, free delivery and pick up if required”
“I don't know why there are bad reviews. I have had a lovely experience with these guys. I bought decorative moulding and Leah kept me up-to-date via email. Once they were ready to pick up (which was around 3/4 days later) I met Leah and two other lovely members of staff. They look like good people that genuinely care about their business. Most importantly the decorative trim was all good so no complaints there too and really pleased how it came out!”
“Super friendly and helpful staff here unlike some stores I've visited recently, thank you Birstall for being genuinely nice people”
“Great store for all diy needs local to me easy to find, the guy in the store was quick helpful and friendly will use again.”
“Excellent, bought some self adhesive gravel, great price, delivered within the week and the drivers put it where I wanted it, even though it was a bit of a pain, they showed great skills in dropping the gravel over a fence, I would definitely use again.”
“Before contacting Brass Works i tried contacting handlesforyou and doorhandlecompany and even M. Marcus with questions on their products. Being the first time ordering door related hardware I had a lot of questions and follow ups which might have been trivial and paltry to some but Abdullah Mamaniat from BW patiently journeyed with me on each and everyone of them. The BW team responded to my emails promptly whilst for the others I needed to wait on average between 1-3 days for a reply. They managed my expectations the best with clear updates each step of the way. I also found that BW's team were by far the most technically knowledgeable, and their inventory the widest. I needed to have my items delivered to Singapore and BW's workflow for international orders were extremely fast and efficient. I'm from Asia where customer service is provided efficiently 24/7 but unfortunately we may not have the best quality across all products yet which is why I had to source for premium hardware from the UK. My experiences dealing with UK companies were revealing but thankfully salvaged by the excellent standards maintained by Brass Works. Thank you, Abdullah!”
“Staff are friendly and has all the essentials. It seems like there isn't enough stock out but I found everything I need (DIY/paint/cleaning essentials). Sale items are located near the tills. Found good bargains and they're well organised with the C19 situation (not slacking and letting everyone in). Sometimes there's queues but that's expected. It's a small store but it is part of retail park.”
“I have had bought two single beds with storage room and mattresses I was very happy with customer service staff who gave me free delivery in London”
“Great customer service. Always friendly and professional. Keep up the great work . If you ever need furniture come down to m&h design in batley”