Customer care in Orpington

“Jane is amazing I’m so pleased I’ve found her! So caring kind and professional, pay the salon a visit you will NOT be disappointed x”

“I have been having my hair done at The Salon for a number of years and so have got to know the staff very well. There is always a lovely atmosphere and " the girls" make me feel welcome whatever time of day. I have been " styled" by the same 2 girls in all that time. ( Both having been off on maternity leave at various times). Both have always listened to my style and colour choices throughout the years, and always accommodate them, but offering constructive ideas of their own..... Which always turn out to be good ones!”

“Had a service and mot top bloke , professional, great service great value for money . Doubt I go anywhere else . Thanks again”

“Kelly is amazing - she is the master of highlights! I chose her because I saw her work on the headmasters orpington instagram. Before, my hair was 3 different colours (dark brown roots, warm mids, overbleached cool tone ends), and had banding due to home box dyes. After my consultation, Kelly corrected all this with minimal damage to my hair (when she could've upsold me and I wouldn't have known), she somehow matched my hair exactly to my reference photos which I didn't even think was possible in one sitting. I'm super happy with the results and feel like she took extreme care every step of the way. Also, a little while back I had a bob haircut done with Scarlet, and she was also outstanding. I've never had so many compliments on a haircut! Both girls were really friendly and easy to chat to as well, highly recommend ✨️”

“Went today to get some pellets and snacks for my rabbit. Dee was so so helpful she convinced me to sign up for the app very fast when normally I just say no the other employees when they ask. Thank you so much Dee!!!”

“Excellent work on my car started when the car was picked up from home and returned once repaired. Was kept up to date and when I did call they were very helpful and were able to answer my questions . My car came back super clean inside and out. Was very impressed. thank you x”

“Highly recommend Vera. She is fantastic! She does my hair exactly as I wanted it. Vera is very friendly and really quick with understanding of what I want to achieve for my hair. I always pleased with the treatment she provides, definitely coming back.”

“Local friendly and highly experienced”

“You won’t find a better dog walker than Sarah and her team. Reliable, trustworthy and amazing with our dogs. The level of excitement when they see any of the Rambles staff out and about when we are walking them our self, shows me how much they adore all of them!”

“Amazing , great customer service , can’t remember her name but she does 4 hrs on Wednesdays , your amazing done great job on my thick hair and also been with the man hairdresser before he is great too will only go with them two now on make me feel so comfortable Thank you soo much”

“Great service from Ben, transporting my immobilised car 55 miles to a specialist. Very reliable, friendly and on time - he took a lot of care loading my car which and let me know once it had been safely delivered. Very much appreciated and highly recommended.”

“Victoria is professional, friendly and knows her craft. She easily dispelled my anxiety about the micro blading procedure. Being older, having ‘barely there’ brows and blonde, I wanted a natural brow. After discussing shape and colour and making sure I was completely happy that’s exactly what I got. I couldn’t be happier. Her after care is excellent - everything fully explained. LVL procedure is great too!”

“Alba is a skilled & professional beautician. Myself, my sister and my daughters have been getting our manicures & pedicures with her for the last 3 years & would not consider going anywhere else. Her nail art is amazing too. I am very happy with the waxing & Alba will make you feel at ease at once. She is a really lovely person too.”

“An exceptional and truly rejuvenating experience.” I had the pleasure of visiting Nicky today for the Luxury Japanese Head Spa treatment, and I can confidently say it was one of the most relaxing and restorative experiences I’ve ever had. From start to finish, the service was outstanding. The treatment included a luxurious Indian head massage, facial steam, mask, microblading, and targeted scalp therapy — all tailored with such care and expertise. My hair feels incredibly soft and healthy, and my skin is noticeably refreshed and radiant. Having visited other head spas before, I can honestly say nothing compares to this. The attention to detail, the serene environment, and the exceptional foot, leg, hand, and arm massages made the entire experience unforgettable. Thank you, Nicky, for your professionalism and warmth. I will absolutely be returning. — ⭐️⭐️⭐️⭐️⭐️”

“Owner only, but knowledgeable, helpful, and experienced. Recommended highly”

“Brilliant hairdressers. All the ladies are so friendly and welcoming! I have used Sarah as my hairdresser for years now and wouldn't go anywhere else!”

“My procedure during having implants put in has been one of an experience I would tell anyone who is contemplating on having them …. Go ahead !! , I have never had implants so didn’t know what to expect, Sara is so professional and calm , she explained everything that was to happen , every time I was unsure Sara was there as my guiding hand . Could not have asked for more , would go through the whole process again under her safe hands .”

“Couldn’t recommend this company more! I will absolutely be recommending them and using them again in the future. They got back to me immediately with a very good quote and were so flexible with my booking date and time. The carpet and oven cleaning was SO much better than other companies I’ve used. They got out stains I didn’t think was even possible. They’re also super lovely! 10/10”

“The best garage I've been to! Phenomenal service and very kind staff. They saw me right away, despite my appointment being scheduled for later, and gave me advice on a number of techniques I can use to extend the longevity of my car. If you own a rotary or a performance vehicle, then these are the guys to bring your car to. I'll be back again for my next service.”

“I have been using Meraki for over 5 years now and will never go anywhere else, they are literally the best Salon I've ever visited. All the girls are very professional, so welcoming and warm, just the cutest bunch. Courtney is my usual stylist and she is amazing at both styling and colouring. I am very fussy with my colour but I feel relieved and happy knowing I'm in good hands, always listened to, told what is achievable and always leaving with amazing results. Anyone thinking of visiting this salon .. do it! You will not be disappointed.”

“Very friendly staff and done a great job on my hair also very affordable I would definitely recommend and ill definitely be returning”

“Desi has been my go-to hairdresser, and I couldn't be more pleased. Her talent and attention to detail are exceptional, but what truly sets her apart is her genuine care and friendly nature. Desi always takes time to understand exactly what I want. I always look forward to my appointments with her and consistently love the results. Highly recommend!”

“Always a great experience amazing atmosphere and a choice of many skilled barbers, offered refreshments on arrival making it very welcoming place to be, that’s why we always choose this barbershop the BEST around.”

“The best barber in town. Listens to you as to what you want talks you through it as you go. I been using Ersin for around 6-7 years and at he’s previous shop. He’s brilliant with my boy, also talking through as he goes, really friendly place if he catches your name he remembers it for next time 10/10 from me”

“Just got my nails done by this lovely woman? And I'm sooooooo happy with them, she really takes her time and Care with every single part and finger and does everything with the most love, she now has a new client for life!!! Super happy!!!!”

“I have been going to Jon’s Hair Again for 35 years and from my first appointment, with John, I knew that not only was I pleased with the styling but also with the friendly atmosphere. Sally, John’s daughter, was only in her teens then but she was a wonder at perming and colouring. For many years now Sue has been “my hairdresser” and knows exactly what suits me and advises me on the many times I’ve wanted to change styles and colours!! I can’t recommend her enough. In the present climate I feel totally safe with all the procedures that they have in place both for the customers safety and, of course, their own.”

“Thoroughly recommend! Can’t wait for my next appointment.”

“Senol is an amazing hair dresser. Takes time and care giving you the best result. 100% recommended. I’ll be coming here from now on. Thank you so much Senol.”

“Excellent and friendly prompt service. The service was really spot on. Consciousness and clean and attentive. It's lovely environment very well recommended and the staff work very hard too. It's reasonable priced . Raymond”

“Been coming to Men Grooming rooms for just over 3 years now. Every time I visit I get nothing but first class service and a great haircut every time! Would recommend these guys to anyone. Have tried several barbers over the years but Men Grooming are number 1 every time. Great quality for a very good price. You get what you pay for. Thanks to everyone at the Ruxley shop for always taking the time out for me.”