Hardware store in Loughton

“Visited this shop to check the selection of tiles available and spoke to a very cheerful young lady Emily. She was very helpful and knowledgeable about all their product range, and was more than happy to give me any assistance I required. Entirely happy with the professional service I received, will definitely return to purchase my tiles from here soon, thank you.”

“Plumbfix & Electrifix, 8/1/24 shopfloor”

“Was greeted with a warm hello and straight away informed of the parking situation, so put my reg in and was not fined. There were even 5 different notice signs in store about it when I visited on the weekend (the signs outside also state the parking, which is not owned by toolstation). Unfortunately saw another customer get verbally aggressive and threatening towards staff; I would also get blunt with customers if they behaved like that. Aside from that, had a quick and friendly service :)”

“The customer service is very good. The manager goes beyond his job description and offered to help me change the battery of my car key when I only bought a pack of battery. Lovely store and staff!”

“Great customer service and fast delivery. Definitely would recommend.”

“Really useful shop. I wish we had more shops that benefit and work with the community like this. Lady hurt herself on the high road and the owner went out of his way to help. Always return for tidbits and random items of use. Thank you!”

“We recently had our kitchen replaced in a rented property, and Lisa and Mark were absolute stars from start to finish. They understood the assignment and brought creative ideas to maximise space in our small kitchen. They were open to our suggestions, and Mark had great ideas for materials and small details to balance the final look. Lisa was fantastic at getting the kitchen to us quickly and promptly addressed any minor issues we encountered along the way. With Lisa and Mark, you feel you're in good hands, and I 100% recommend them.”

“Valley hill builders highly recommend , have all the materials and tools you need , staff are very helpful and pricing is also good , can deliver materials at short notice , always do there Best to help”

“The people in Masis are very friendly and helpful, they mixed the exact Farrow and Ball colour I wanted. I would definitely go in there again.”