Construction tools store in Loughton

“Plumbfix & Electrifix, 8/1/24 shopfloor”

“Was greeted with a warm hello and straight away informed of the parking situation, so put my reg in and was not fined. There were even 5 different notice signs in store about it when I visited on the weekend (the signs outside also state the parking, which is not owned by toolstation). Unfortunately saw another customer get verbally aggressive and threatening towards staff; I would also get blunt with customers if they behaved like that. Aside from that, had a quick and friendly service :)”

“The customer service is very good. The manager goes beyond his job description and offered to help me change the battery of my car key when I only bought a pack of battery. Lovely store and staff!”

“Really useful shop. I wish we had more shops that benefit and work with the community like this. Lady hurt herself on the high road and the owner went out of his way to help. Always return for tidbits and random items of use. Thank you!”

“Store is looking so much better in the last two months. More team members around the store, helpful, shelves are stocked, never used to be and feels cleaner. Vast improvement in only a short space of time. Think they’ve a new Manager and it’s shows!”

“The people in Masis are very friendly and helpful, they mixed the exact Farrow and Ball colour I wanted. I would definitely go in there again.”