Pharmacy expert.advice in Northampton

“Went on Tuesday to pick up our meds and to be told they had to order mine in. It will be ready for you after lunch tomorrow. My husband got there at 5pm the next day to be told oh they've just arrived I will pack them up for you now!! Plus 2 days running before hand I did try ringing several times to check our meds were in. They didn't answer there phone. Normally pretty good.”

“Arrived at 7am on opening, it only took 10 minutes for them to get my son’s prescription ready, they even gave me a choice of a spoon or syringe. Very pleased with the service.”

“The pharmacist staff are so helpful a staff member in particular called sara shes is so wonderful and kind she helped me with a really difficult situation and made me feel so cared for. She's a absolute asset to your team.”

“This pharmacy is inside Sainsbury's so one good thing, open until late. The staff are good and friendly, yes can be wait at times so maybe go do that before your shop. One thing I love is they are a phone call away, they are extremely helpful, will give you good advice on the phone and have helped me to check on prescriptions as I live a 25min walk away so rather know it's there first”

“Great local community business that provides great service.”

“Over the years using this Chemist I have found them to be helpful, caring, showing empathy at times. Yes, they get busy and you have to wait. BUT often things are out of their control meaning customers can get impatient having to wait, but the staff stay 'cool' and cope. I am glad we have them to support our medical needs. Thank you.”

“Very kind and helpful staff. Pharmacist was great with her advice. Thank you!”

“Leave the staff alone, you standing there yelling at them is just going to make the problem worse. 2 poor girls were yelled at by a woman who had hardly been waiting 10 minutes for a huge prescription, I only know this because the girls tried to explain to her it was a prescription with 2 months of medication on it. She claimed to be deaf and that's why she was yelling but she evidently wasn't as she started speaking calmly when she got what she wanted. They're in a tough position obviously but still come in every day. Maybe more needs to be done higher up to actually help them”

“Completed online form & recieved an appointment for 15 days later which I was happy with as it was to have a discussion & not urgent. Have just been to my appointment where I was seen a couple of minutes before my appointment time. The consultation was completed in a relaxed atmosphere. GP was very approachable, informative. & helpful.”

“I am very happy with the care I receive at The Mounts Medical Centre. In my opinion, they are the best medical centre in Northampton. The staff are always friendly, helpful, and professional. Whenever I need something, they respond promptly and do their best to assist. I would especially like to mention Dr Ahmed Shurrab — an excellent doctor. He is not only a true professional with great medical knowledge, but also a kind and empathetic person with a big heart. It really makes a difference to be treated by someone who genuinely cares. Highly recommended!”