Energise Leisure Centre Acomb, York

Reviews

1. Sarah A ★★★★★

   I love Gary's spin classes, Jolanta and also Natalia's yoga sessions and Vicky's Pilates classes.

   almost 10 months ago
2. G G ★☆☆☆☆

   Very disappointing experience. I feel like my time was completely wasted. The reception staff were unhelpful and inefficient. I visited twice with the intention of joining and simply requested a one-day workout pass. However, after 30 minutes of back-and-forth, I was left with confusion and no clear outcome. It honestly felt like the runaround was intentional. I’ve decided to join a different club and won’t be returning. I do not recommend this place.

   1 year ago
3. Andrew Martin ★★★★☆

   Good gym. Plenty of variety of equipment for a smallish facility - rarely have a problem getting on the equipment I want The toilets and changing facilities are probably due a refurb but they are generally clean

   1 year ago

1. Connor McLeod ★★★★☆

   Lovely pool to take the kids swimming at - changing rooms are nice and clean. Staff are all really nice. Plenty of parking. The hydro pool is brilliant for swimming lessons. The gym is good and has a nice range of equipment - doesn't ever seem to be overly busy. The only reason I've took off a star is because the lockers require 20p to use - and you don't get it back! Not ideal in a cashless society.

   almost 2 years ago
2. A Z ★★☆☆☆

   Timetable is getting more and more limited as prices increases. There's damage and repairs such as a hole in the swimming pool ceiling that was there before Covid. It's such a shame as when this was first built it was a brilliant facility with a wide variety of activities with times to suit those who work full-time. Now it's just a gym with a limited availability pool and the odd fitness class. They used to offer zumba, aerobics, step aerobics, netball etc but all of this has gone. The only dance based class is Bokwa which is repetitive, boring and the attendees are very cliquey - heaven forbid if you stand in a spot someone else had the previous week on your first (and only) time going! Also calls itself a cashless site when there are things like lockers that take.....cash. Loads of great instructors lost following the pandemic. Understand they're not getting enough funding and the energy crisis is hitting them hard. I worry for the community and the people still employed there that work really hard that this will close down if something isn't done soon. A real shame it's a shadow of its former self. :-(

   almost 3 years ago
3. Freddie ★★★★★

   Great facilities for swimming or gym. Gym has equipment for all levels of fitness and the classes offer a good variety.

   almost 3 years ago

1. Robert Agnew ★★★★★

   I swim for fitness twice a week and really enjoy it a good 50 minutes in the water

   almost 3 years ago
2. Noah Riley ★☆☆☆☆

   Absolutely shocking. We decided not to book as we planned to go somewhere else but they were full. We came here instead and they had spaces open, my grandma payed and used her membership. I don’t have a membership but they needed to put me on the system even though if we booked online I wouldn’t of been on their system they requested my name and my email address which was unnecessary as she could of quite easily charged us an extra £3.50 but no they needed to sign me up as a member on their system. We were stood there for 20 minutes been Nagged. Would not go here again and would not recommend

   almost 3 years ago
3. Nick T ★☆☆☆☆

   Literally wasted three nights after work attempting to go climbing, the first time I spent 45 minutes on the phone waiting to get through but to no avail, so I drove 40 mins across town to be told my account has been wiped after they updated the systems and I can’t climb without been signed off. Was told to come before 6 when an instructor is here. So went two days later and was told no one was there again. Tried again last night after ringing up again to no answer and leaving work early at 4 to see the instructor to be told come back after 7.30!!! Literally so unapologetic, and unhelpful the younger staff were really nice all three times but one older guy made me feel very unwelcome. It was a very much “not my problem mate” kind of experience. I’ve been offered no reimbursement for spending 6 hours on the phone and travelling to and from to just leave feeling annoyed and frustrated. Always loved this gym, really not happy with my experience. I never ever leave reviews but I got so annoyed I felt like I had to, I’ve never known a climbing wall where you can’t get signed off for Belaying!

   almost 4 years ago

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