📍 19 Cheap Street, Bath BA1 1NA
📍 Address: 19 Cheap Street, Bath BA1 1NA, United Kingdom
📞 Phone: +44 1225 444298
🌐 Website: store.jonesbootmaker.com
Elise was wondeful, i went in on my lunch break to try on a pair of mary janes and Elise helped from the moment i walked in to when i left, she was extremely patient and understood what shoe i was looking for. She was friendly and such a great help!
Yvonne & Antonella have been an absolute pleasure. Efficient, kind and helpful. They made shopping a breeze for my Mum and I :)
Unprofessional staff. Poor shoe care. Last week, I bought a shoe and asked for the protective coating. I walked around my house for one day and my heel started hurting. This week, I tried to return the shoe and the staff denied my request due to "wear marks". This was extremely unfair: 1. They mentioned: "Wear on the tip and heel of the outsole." As I only wore these shoes around my carpeted flat, these marks must have come from production. Additionally, there is an untucked piece of string on the sole, indicating the poor craftsmanship. (Image attached.) I wish I noticed this sooner but I trusted the store and it's shoe quality prior to this experience. 2. The clerk pointed out "blotch marks" on the leather. I noticed these marks last week, after the clerk coated my shoe with a protective spray. These could be wiped with a fibre cloth but they shouldn't have been there in the first place. I tried returning the shoe as it was sold but I was denied. This means that Jones is a shoe store that will happily sell faulty shoes to its customers but is too pompous to accept their own mistakes.
Last week my wife and I visited the Bath shop of Jones Bootmaker. We each bought a pair of shoes. Throughout we were assisted by Elise who was everything she should be and more. Elise was thoroughly pleasant at all times, patient, and gave us helpful advice. We are most grateful to her.
Excellent service and great choices. Not only are the shoes of great quality but they are very reasonably priced in my opinion. There are different fashion styles for instance Gabor as well as Jones own brand. The staff here in Bath are quite exceptional nothing is too much trouble. They have wonderful personalities and it’s become an event to shop there. I have now bought three pairs of summer sandals and I intend to stay loyal to them. Lucy, Dom and Wendy were helping me and other customers yesterday 19th June.
Sadly shoes broke after 3 uses, however staff were understanding and gave a full refund.
Fantastic choice of boots for men and women. Excellent prices and Black Friday discount to top things off. Great service from Dom - thanks!
Always helpful staff and a quality product
Great! Very friendly staff and good quality, very comfortable boots:)
I wish I could give less than 1 star but unable to very poor service refused to offer any help
Jones Bootmaker is located at 19 Cheap Street, Bath BA1 1NA, United Kingdom
You can contact Jones Bootmaker at +44 1225 444298
You can find directions to Jones Bootmaker by following this map link
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