Women shoe store in Bath

“Very helpful and professional shop. Toby assisted me in choosing a quality pair of handmade shoes for work. I had an idea what I was looking for and tried on different sizes to get the best fit. A nice espresso ☕️ as I tried them on as well. Recommend this shoe shop to anyone when in Bath.”

“The amazing staff at Route One, Bath saved the day last week when we screeched through the door 5 mins from closing time and agreed to build a skateboard for my son. He is so happy with his board and we can't thank the team enough. Highly recommend this shop, we will make the journey back to Bath to see you soon!”

“Really helpful staff. Took their time to show me a range of options for my foot condition. Also showed me how to find the footwear I wanted online. Great service.”

“when I was in your shop I felt soo welcome the staff were so helpful with my chosen shoe which I bought for my daughter graduation, I have recommended my friends to the shop at Rieker Bath”

“Recently made a purchase online from Australia. Shoes were delivered well packaged (with plenty of protection for the box), within time frame as listed on their website and they included a free pair of shoe trees with my order. I emailed asking a question about tracking and received a polite response within a day that answered my question. I'm a happy customer and will use these folks again in the future.”

“I visited earlier this afternoon, and my experience was amazing and I’d like to praise a staff member, Charlie. He was very efficient and friendly when I asked if they had a shoe in a size 5. I wanted to pay with klarna in store and I’d never done it before and he very helpfully showed me how to do it in a way where I didn’t feel stupid. The payment at the till took much longer than I thought it would because I had to verify my bank account. He was very patient in saying “it’s okay you don’t need to rush there’s no one waiting” and he was understanding in the sense that these things happen. I didn’t feel rushed and he made me feel like a very valued customer. Highly recommend this store and the staff are lovely as always :)”

“Sick clothes, sick trainers. Vibes poppin.”

“I have a problem ankle and so have always had problems finding suitable footwear. I was very impressed with the excellent customer service and the many helpful suggestions. I can’t recommend this place highly enough Definitely deserves 5 stars ⭐️”

“In August this year, I visited Hobbs on Milsom Street to buy a smart black dress for my Father's funeral ( having failed to find anything but flimsy summer dresses elsewhere on the High Street!) The reason for this review is not for the clothes (we know Hobbs clothes are well-made and fit great) but for the service I received, especially at such a sad time. Michele was wonderful - such a kind lady, willing to help, advise, fetch other options and just listen. She made me feel like I was her only customer that morning, with none of the 'hard sell' you might get elsewhere. I felt smart at the funeral, that I did my Dad proud. I told the funeral guests the story behind my dress, and the wonderful Michele, when they complimented my dress. Thank you!”

“Elite racquet re-stringing, legend has it the best stringer in the south west lives there.”

“Just bought a wedding suit today, Mo clearly knows his profession inside out and he very accommodating. He listened to everything I wanted and worked his magic. I left the shop with the perfect suit and a massive smile on my face. Thank you for making, what I expected to be 4 hours of hell into something so easy and enjoyable!”

“I popped in the store with my partner who has size 2 feet. I was greeted by a young lady called Holly, who acknowledged us while passing and asked if she could help. She came back after what she was doing and I have to say she is a breath of fresh air. Polite friendly and more than happy to assist. The level of customer service Holly gave us was nothing but outstanding. Premium customer care and Bath Sketchers are very lucky to have this bright member of Staff. If you want any Sketchers go and ask for Holly.”

“I had such a good time getting new boots and Neil was so helpful, friendly and extremely knowledgeable, great place to start new memories!”

“FANTASTIC!!!.... I'm not really one for leaving reviews but after my recent experience with Zucci, I feel almost obligated!! At just past 5.30pm yesterday evening (9/10/24), I knocked on the door of Zucci, Bath to see if they could answer a quick question with regards to an item that I was looking for. The reason I knocked was that the store had closed up for the day, but staff (I assume manager/owner and a colleague) were present tidying away the days activities. Now my desier to write this review is not based solely on the fact that the door was opened (with a smile), but my questions answered and a fantastic product was both offered and excepted (...may I add, at a very good price too!). In essence, service and experience that I received from Zucci last night is rare and should not be overlooked... 10/10!! Well done Zucci and thank you.”

“My mum and I were served by Drew on 23/12. He was very friendly and extremely helpful, he even searched the store for a pyjama set! he was so lovely and I really enjoyed my chat about dogs with him!! I’d definitely recommend coming to the store purely because of the great customer service. Thank you Drew!”

“I was in this store last week with a pair of faulty docs and was served by a lady named Samantha, who was an absolute star, was really understanding and incredibly helpful, I then had to go back in today and once again the team in there were brilliant, great customer service!”

“I purchased a top from AllSaints which, because there is currently not the opportunity to try items on, I found to not be a good fit. I took it back for exchange for the correct size. The staff were, as always, efficient and friendly. It's always a pleasure to shop here.”

“I searched for a local lingerie shop to get a fitting and purchase some bras. The shop itself is clean and well laid out, and the service staff are warm and welcoming. I was taken into a pretty changing room and brought an array of bras one at a time to try on and gage what size I was. Each bra fit perfectly after we established what size I required. The lady attending to me has an eye for fashion and what suited my frame. Unfortunately, the bras were outside of my current budget, but despite that the lady serving me was absolutely lovely, informed me about their gift card options and treated me with dignity. Fantastic service and lovely service staff. Once I'm in a position to treat myself I intend to visit again.”

“Friendly and helpful service, always a pleasant visit.”

“Really lovely and helpful staff. The dress I bought is just beautiful and the clothing in general is really lovely. Shelagh”

“I need to say a huge thank you to Hannah in the Bath store for going above and beyond helping me with a return today! Amazing service.”

“Went in today to buy our 1 year old her first pair of shoes and get her feet measured. She has a real shoe phobia and HATES wearing them at the mo, but the staff were really helpful and were not phased by her meltdown at all. Didn't find shoes we wanted, but staff still gave excellent service and helpful advice. Would still recommend.”

“We went in on a couple of occasions to get matching shoes for a wedding for 4 groomsmen, and the staff were really helpful and nothing was too much trouble. I would like to thank Caitlyn and Ellie in particular. Thanks for your patience.”

“I went in earlier today and I had the best experience, a young man named Will was so kind and helpful, and showed me all I needed to see ( not too bad on the eyes aswell) I will definitely be back.”

“Really friendly and helpful members of staff. Couldn't get the boots I wanted in my size but they managed to track me a pair in their 'sister' store Millets. Far better customer service in Blacks though so we shall be returning back here for all future purchases.”

“Helped out today by an incredibly lovely person called Eve, helped me to order a top I was after to the store as it wasn't currently in stock there, super patient with me throughout the process, will definitely be returning! Thank you Eve!”

“Excellent service and great choices. Not only are the shoes of great quality but they are very reasonably priced in my opinion. There are different fashion styles for instance Gabor as well as Jones own brand. The staff here in Bath are quite exceptional nothing is too much trouble. They have wonderful personalities and it’s become an event to shop there. I have now bought three pairs of summer sandals and I intend to stay loyal to them. Lucy, Dom and Wendy were helping me and other customers yesterday 19th June.”

“I came here a few weeks ago now and I was served by a few people there but eventually was getting help by one guy who really stood out for me, his name was James and he was incredibly helpful! I was very indecisive and I wanted to try a lot of different shoes on and not once did he show any sign of impatience. He helped me through it all. Very friendly, patient and helpful. Credit to Schuh store!”