JD Sports Clothing Store in Rushden

Reviews

1. Жанна Пурцена ★☆☆☆☆

   I am writing to formally complain about the unacceptable behaviour of a staff member at your store yesterday morning (Thursday). My child entered the fitting room to try on a jumper and briefly opened the door to show me and ask for my opinion. At that moment, a female employee (wearing glasses) approached us in a very rude manner. She did not greet us, did not say “excuse me,” and spoke to us in a raised, aggressive tone, repeatedly asking if we had “anything else in the fitting room.” My child was confused and intimidated by her behaviour. When I asked the employee what the issue was, she continued speaking rudely and insisted we should not close the fitting room. Her tone and attitude were completely inappropriate. Because of this incident, we decided not to purchase the jumper, even though we liked it. When my child returned it, the same employee again raised her voice at us, asking if we were going to buy it, and then stared at us in a very unpleasant, suspicious way — as if we had done something wrong. This behaviour is unacceptable. We left the store feeling upset, and our overall impression of the store is extremely negative. I will not be returning, nor will I recommend this location to others. I kindly ask that you review this incident and address this behaviour with your staff. Customers expect politeness and professionalism, not rudeness and hostility.

   almost 8 months ago
2. Oliver Bambridge ★☆☆☆☆

   Currently stood outside in the freezing cold with two kids 5 minutes after the place was meant to be open while the staff are all stood down by the tills having a nice chat. No apology when they finally opened the door. Also a sports shop with zero football boots on display?! But they have them upstairs in storage apparently.

   almost 9 months ago
3. paul morrow ★☆☆☆☆

   I popped to JD Rushden Lakes today ! I’m an avid Adidas fan , not impressed on there Adidas clothing side very poor for men they need to liaise with there sales designer team better sales and easy hit targets . On display 3 short models 2 track models with hoodies 2 colours only on each . Not impressed.

   almost 10 months ago

1. Sarah-Jane Joseph ★★★★★

   Best JD Iv been into. Getting my little 1 new trainers. The guy that served us was very friendly and was good with kids. Other stores Iv gone into seems 2 have attitude problem but rushed lake was great. Would highly recommend

   almost 11 months ago
2. Muti Njolinjo ★☆☆☆☆

   First time shopping in Jd for over 15 years and today being the worst. They need more adults working on their respectfully and making sure they are seeing to paying customers properly. I bought an item of clothing paid for a bag was not govern one so checked my reciept to see if I was charged and I was. Had to ask someone for a bag because the que was ridiculous. I also had two collections from the store and I was with my young child. Was left waiting extremely long . Then when I asked someone can they go and check what the delay is . They said I had to wait as they were seeing to someone. When they finally went to check my collection they come back minutes later with my order. I wasn’t pleased. Literally staff member standing by the door doing nothing. Staff all over the shop and yet hardly anyone to help with the tills. The fact that they all seem to be very young feels like the reason they don’t respect people that are waiting for very long periods. Was not happy as a quick visit too an hour

   1 year ago
3. Ben O'Leary ★★★★★

   Ordered some trainers in the sale online. Had them delivered to the Rushden Lakes store. Took about 5 days to arrive but hassle free when went to collect.

   almost 3 years ago

1. Sam Edwards ★★☆☆☆

   It's already suffering on account if its geographical position- smack bang in the middle of the worst devised traffic system in the area (possibly the world, I haven't checked. To be honest, the traffic situation at rushden lakes makes me sad so I try not to think about it). Added to that, it is a JD Sports, so not exactly my home turf. Queues are long, not necessarily because it is busy, more just to till based incompetence TLDR- it's a nightmare to drive to, uncomfortable to shop in and annoying to queue in

   almost 3 years ago
2. LUKE Herdman ★☆☆☆☆

   Hello my name is luke herdman the date is the 28th 6.30 pm I've travelled all the way from Northampton to just simply change for a different size bottoms as I bought them in Northampton but they are now shut the blonde hair manager was so rude to me because I asked to use the changing room to try my items ? I said the shop is not busy you have 4 changing facilities locked? She said yes were using it for storage! I am disabled and have travelled far to come here and then she said I can change in front of everyone if I like humiliating a disabled person ! She also was laughing amongst her friends who work there! Absolutely the worst experience of my life I'm now taking this to the local paper

   almost 3 years ago
3. Kevin Porter ★☆☆☆☆

   Lots of staff in the store when I went with over 50% of them doing nothing despite massive queues. Fully expect to see shops busier at this time of year but also would expect that staff actually help each other to make sure they are not 2 or 3 people carrying the whole store

   almost 3 years ago

1. William ★☆☆☆☆

   I rate this 1 star because they took so long to help me find the best shoes they had and they spend so mush money on these shoes and they don’t look nice some shoes look nice but this one does not I rate it 1 star get better jd

   almost 3 years ago

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