Gynecologist in Livingston

“I appreciate the negative reviews and I have read several. I may be fortunate.. But I have used the practice since October 2023 and have found the staff with the odd exception to be really nice and helpful. When dealing with members of the public, it can be a very stressful time - patient and staff members. But when the Scottish Government are attempting to run the NHS with Lemon Money and are delusional in thinking that it does not need Champagne Money - neither wonder the Country is in such a run down state.”

“I’ve had four recent visits to Carmondean Medical Group and telephone appointment to discuss my results and each time the care has been outstanding. The first time, I called around 8:15 a.m. with some symptoms I’d had for a day or two. I expected to see a DN, but the receptionist advised I’d need to see a doctor instead. I was given a same-day appointment for 10:30 a.m. with Dr. Newell, who was amazing—so kind and thorough. I got my prescription, and everything was handled efficiently. A few days later, the pain was still there. I called again, got seen quickly, and my prescription was changed. During my follow-up, I was supported every step of the way. Unfortunately, I later had an allergic reaction and was struggling to breathe. I called around 5 p.m. and got a quick call back from a doctor, who asked me to come in for a 5:30 appointment. This time I saw Dr. Gray, who was also lovely and reassuring. The entire team—from the receptionists to the nurses and doctors—has been fantastic. After some difficult experiences with other practices in the past, Carmondean Medical Group truly stands out. You all deserve 5 stars. Thank you for everything!”