The 30 Best Buying process in London

“I highly recommend Shaun Tan and Benham and Reeves for their outstanding letting services. Shaun’s professionalism, attentiveness, and expertise made the entire process seamless and stress-free. He promptly addressed all queries and ensured a smooth tenancy agreement. The agency’s efficient communication and deep market knowledge were impressive, delivering exceptional results.”

“Chris Perkins and his team doing tremendous job. I had an excellent experience working with this team of agents. From start to finish, they were professional, knowledgeable, and incredibly supportive. They communicated clearly at every stage, answered all my questions promptly, and made the entire process smooth and stress-free. I wouldn’t hesitate to work with them again and highly recommend them to anyone looking for reliable, trustworthy, and top-quality service.”

“We would like to say a very big thank you to Lewis and Stuart at the Bromley Property Company. They have supported us in a very challenging move. Whenever we needed advice or help with different aspects of our move, our calls and messages were always responded to and they did a lot of negotiating and guiding with our buyers and the other agencies on both sides of our sale/purchase. Things did get quite stressful for us several times but Lewis stayed calm and reassuring and as a result we are now in our dream home. Thank you both for all your hard work.”

“Great experience!!! Would recommend 100%!!! I had such a great experience with Agent Lizzie Chin! She had professional approach, caring, was paying attention to detail on what I was looking for, and very approachable. I was quite desperate to find a flat and as soon as I sent the email Lizzie managed to arrange a viewing! Would be contacting Lizzie again for my next move!!!! Overall highly recommend!!!”

“From the moment we met Jackie at Langford Russell in Chislehurst we knew we were in safe hands. Throughout the whole process of putting our house on the market to the day of completion, Jackie stayed in touch with us to keep us updated on all aspects of the sale which gave us a great sense of confidence that all would be okay. If you are looking to buy or sell a house in the Chislehurst area, then I would highly recommend Langford Russell as you won't be disappointed with the great service you will receive.”

“More than 3 years with this estate agent. The team always available for any emergencies, polite, helpful, and trustworthy, especially Ayaz, Tahir and Immi. We appreciate their help over the course of these years, and wish them best of luck in the future.”

“Thank you Tony, thank to your team so kind and patient and care about the customers so much. I really enjoyed my time with you thank you so much. From start to finish I was supported by the Lettings Director Tony every step of the way. My family and I are very grateful to OCHomes the level of service we have received in the best. Thank you”

“They were very professional, very honest and it was a pleasure renting from them and when I’m ready to rent again I’ll be contacting them straight away. I really do thank you for making my life easy renting I know how hard it can be sometimes Thank you”

“We had the absolute pleasure of working with Leanne Cross during our house purchase, and we couldn’t have asked for a better real estate agent! From the very beginning, Leanne was incredibly friendly, approachable, and genuinely invested in helping us find the right home. She consistently went the extra mile for us - always responsive, proactive, and on top of every detail. She kept us updated at every step, chased things up without us even having to ask, and made what could have been a stressful process feel smooth and manageable. Her dedication and professionalism truly stood out. Leanne is simply the best, and we’re so grateful for all her support. If you’re looking for someone who genuinely cares and will work tirelessly on your behalf, Leanne is the one! Thank you so much Leanne! Kejsi, Arnold & little Amar.”

“Anita and Malcolm were amazing throughout the process of me buying my first flat, always professional, helpful, and quick to respond. I couldn’t recommend them enough and they really made a tough process so much easier, thank you both so much for everything! Munashe”

“We were very impressed by the professionalism of both Jake & Jay.From meeting them,through the marketing stage and then through the stressful and antiquated legal system they were excellent and cool(unlike us!). The team in their office were also very helpful when needed . Jake was the epitome of charm & forcefulness when it looked shaky in the difficult legal episodes. He kept us going and fortunately we had a successful outcome . We would definitely recommend them in helping you to find your new house.”

“The best estate agent and service by far! I have dealt with multiple agents in the past when making enquiries and purchasing properties but cannot recommend Abbey Homes enough and with no hesitation. I wish to stress my full confidence to anyone looking to purchase a house that you will be looked after well by Abbey Homes, exceeding your expectations! Shakeel has gone above and beyond, from the first day we made an enquiry to view the property until completion which took almost a year due to probate paperwork delays. Shakeel was flexible and worked around our times and responded to any enquiries even outside of working hours and whilst he was on holiday too. He provides excellent customer service and is knowledgeable and gives you that care and time. Really pleased with Abbey Homes and am so thankful that we had such an amazing estate agent to assist us through a very long process. Thank you Shakeel for everything.”

“I had an excellent experience with Ayushi as my solicitor when selling our property. She was incredibly thorough, explained everything clearly, and kept me updated at every stage. Her professionalism and friendly approach made the process much less stressful. I felt fully supported from start to finish. I would highly recommend Ayushi and this firm to anyone looking for reliable and efficient legal help.”

“Really friendly helpful staff, always a smile nothing us too much trouble, excellent!”

“Thanks to Hanane and Jamison, we spent two fantastic off-season weeks in Villefranche-sur-Mer. We fell in love with this small town. Quiet, picturesque, safe, and friendly, with many excellent restaurants, Villefranche is a rare gem on the Cote d'Azur and close to the much larger Nice (we even walked to Nice a few times). And the Dolce Vita apartment - one of the best we've ever stayed in - fully matches the city's beauty. It's spacious, has a comfortable bed, a nice bathroom, and a kitchen with everything you wish. The apartment has a great terrace with stunning views of the city, sea, and mountains. Thank you, Dolce Vita, for the excellent communication and experience. Highly recommended.”

“Isadora was very helpful and processed my ysl bag to be pawned very swiftly and on the same day and for a reasonable price. Excellent service!! Highly recommend!!”

“Louise here I must say Cash converters Romford always have my back when I need money or when I buy and sell items the staff there are so happy up beat and really explain things in details so I understand the pricing and cost, Im regular there and they always greet me with a smile and a chat your the best! Keep up the good work! Great team , Louise x”

“Lovely customer service from Ashik and great coffee helpful worker I dropped my coffee and he offered to make me a new one”

“Mark is very knowledgeable after being in the trade for a long time! I took my mazda to a mazda main dealer garage and they couldn't work out my starting problem after charging me £900+ for that privilege, I was recommended to Mark's garage and he sorted it out straight away at a fraction of the price! I would Highly recommend this garage,”

“friendly and professional service with well priced and high quality products”

“I have been using Hamptons Ricky as my letting agent since I acquired a flat nearby over 15 years ago - and it has taken me this long to write a review! Every time there’s an issue, or a changeover, Hamptons really do do all the heavy lifting. I’ve used other agencies in other locations (including where I now live, a very long way away!) and H in Ricky are simply the best. I’m very lucky to have found them. Lovely people who care passionately about their brand, about their clients - and also about their tenants. (I know - I used to be one!)”

“I had a great experience working with Dey King and Haria during the viewing and leasing process for my flat. Sophia was extremely efficient and professional when assisting with the initial viewing and subsequently securing the lease. Communication was clear and timely, all my questions were answered, and the process felt smooth and stress-free throughout. I really appreciated the support and attention to detail, which made the whole experience straightforward and reassuring.”

“We recently rented a one-bedroom flat with the help of Nicola, and the whole process was smooth and stress-free. Nicola was extremely nice, professional, and helpful from start to finish. She guided us properly through every step, answered all our questions promptly, and made sure we understood everything clearly. Her friendly approach and attention to detail really stood out. We’re very happy with our new home and truly appreciate Nicola’s support. Highly recommend her to anyone looking for a reliable and kind estate agent!”

“I recently rented a property through Romans and it was nothing short of a great and pleasant experience. Both Glen Danjoli and Cameron Sarin were so helpful and caring throughout the process and showed attention when I found parts of the referencing process difficult. I couldn’t reccomend them enough, Thank you guys.”

“Great service delivery. Literally went over and above to help in letting a place. Nice and warm people”

“I cannot recommend Star Estate Agency highly enough! From the moment I first contacted them, their team demonstrated unparalleled professionalism and genuine dedication. They made the entire process of renting property incredibly smooth and stress-free For me”

“I am extremely satisfied with the service provided by Ivan Hrissimov of Benham & Reeves. Having worked with him since early 2009, I have consistently found him to be responsive, professional and proactive. His attention to detail and commitment to client service are exceptional. I highly recommend him”

“We couldn't be happier with Claire from Jackie Quinn’s service! Claire was incredibly professional, responsive, and helped us sell our house. Claire and the rest of the team went above and beyond to help us. Highly recommend ⭐️”

“Ellie was incredible from start to finish - and managed to sell my flat super quickly after being on the market with several other agents in the area for a while. It was so valuable to have such a friendly trustworthy person to lean on throughout the sale process. Huge shout out to Alberto and the rest of the team too - I’d 100% recommend them without hesitation.”

“My husband and I bought our first property through Featherstone Leigh, we received excellent attention from beginning to end. Matt was fantastic throughout the whole process, he helped us getting through the unexpected delays and he was always available with any enquiry. Charley was also great, mainly around completion time. I’m very grateful with our purchase through Featherstone Leigh, would definitely recommend them.”