The 30 Best Buying process in London

“We had an excellent experience and would highly recommend Centro. Our dealings with Reece Bage have been nothing short of five-star. While we had been in contact with other agents in Sutton and Wallington for awhile, Reece truly stood out for his quick responsiveness and clear, straightforward guidance at every step. Communicating with him from Australia could have been challenging, but despite the time difference, the entire process was handled with remarkable efficiency. He acted quickly whenever needed, always with great attention to detail, which gave us real peace of mind throughout. His professionalism, combined with his approachable manner, made everything feel seamless and stress-free from start to finish.”

“Claire and Caroline were simply amazing! I worked with another agent before who struggled with getting an exceptionally located flat the attention it deserved. They turned it all round despite the property having been listed for several months. Where they excelled most, was in the execution. The other side despite having a clear impetus to complete was being held back by a solicitor who was dragging their heels. Both Claire and Caroline pushed daily to get the deal done. They were absolute stars, would definitely recommend them both.”

“Benham & Reeves, and Ajay Choli in particular, were excellent to work with. Dry friendly and personable and always were super clear on what needed to be done. I would highly recommend working with them.”

“It was a pleasure to work with Ed Whyte on the purchase of our first home (which is saying something in what is generally quite a tricky process!) There were lots of bumps in the road and throughout the process Ed always acted promptly and kept us in the loop with regular communication. Highly recommend.”

“I had a great experience with Life Residential. My agent, Diana was incredibly efficient in arranging property viewings. He communicated clearly, responded quickly. I really appreciated his professionalism and support. Would definitely recommend Diana to anyone property hunting in London!”

“We stayed at two Hone from Home properties in Chelsea on two separate trips to London recently. In both cases, the apartments were well-represented by the website and both were in excellent locations. Any issues were dealt with immediately - Lia was exceptionally responsive. We'd stay again and we'd definitely recommend!”

“Farooq guided me through the sale of my flat in New Southgate, giving practical advice and support throughout the entire process. Very supportive service, thank you, Regards Dan”

“We rented from Maj for over a year, super personable and fast to respond when you have an issue. Genuinely a human letting agent! Also Zak is a legend!”

“I’m so glad that I have Sam as my estate agent, and I couldn't be happier with the experience. Sam's responsiveness to emails was exceptional, always ensuring that my questions and concerns were addressed promptly. He efficiently helped me find the ideal flat, demonstrating a high level of professionalism throughout the entire process.”

“I've just completed a fairly difficult sale and, throughout, Kevin Peters provided a professional and unflappable presence. His knowledge and guidance were very reassuring, and helped me keep my sanity during the process. Highly recommended!”

“Myself and my partner recently moved through Life Residential and Gibril made the letting process so simple. He was professional, friendly and helpful throughout. He was incredibly responsive at all times of day and kept us informed right up to our move-in date. The whole process was made stress free because of his attentiveness and enthusiasm. We would highly recommend Gibril and Life to anybody looking for a rental property, or to let their property out.”

“Emma-Louise has always provided the best service during our 2.5 year tenancy. Whenever we have had a problem, she has ensured we have an answer any time of the day and it gets resolved within 24 hours. She has made our renewal process very easy - 10/10 would recommend.”

“The team at Michael Wright were exceptional! The sale process was efficiently handled from start to finish, making the entire experience smooth and effortless. If you're seeking a professional team to handle your sale or purchase, look no further!”

“Very professional team, Zlat was extremely polite and helped me out with my query immediately. Highly recommend 'Martyn Gerrard' agency!”

“For many reasons (buyer games, buyer solicitor tardy/missing communication etc) our selling journey became longer than expected. However, Aspire with Mat and Chelsea, were in it to the end, committed, keeping us informed and updated along the way. Awkward moments were smoothed over with their experience and recommendations when asked. Always professional and always available. Would easily recommend again.”

“We recently sold our property through Galloways (having had a bad experience elsewhere that led to a failed sale) and were incredibly impressed with their services. They were quick and clear with communications, worked with solicitors to progress the sale quickly and every member of the team we dealt with were professional. Would recommend to anyone looking to sell in West Norwood.”

“Very good staff and very helpful people thanks you all good Costomer service thanks you very much for everything you have done well done guys ⭐️⭐️⭐️⭐️⭐️”

“Fantastic agency that I have been renting from for just over 2 years now. Lovely staff and always sort out any problems straight away! Would totally recommend to any tenants or landlords who are thinking of using this agency!”

“Buying a new home can be stressful, but Atkinsons made the process much easier. Even though they were representing the seller, they were always approachable, helpful, and quick to respond to any questions I had. Their professionalism and clear communication really stood out, and it felt like they genuinely cared about making sure everything went smoothly. I’m very grateful for their support and would happily recommend them to anyone looking to buy or sell in the Enfield area.”

“I have just ended my headache house hunting journey with the assistance from Fadhel from Lewisham office. He is an efficient and responsive professional who helped me all along and today I have moved in to the new flat. Fadhel didn’t hands-off immediately after arranging the property viewing, but he also assisted to speed up the subsequent process too get me move in as early as possible (which I believe something may be beyond his usual responsibilities). I’m glad to have his assistance and definitely recommend him to those who want to look for a property in Lewisham / Blackheath / Greenwich.”

“Coopers Lettings is a trustworthy and reliable family run agency. Simon was always helpful and responsive whenever there was an issue with the house, and he was open to discussing anything we needed. At times, it was a bit difficult to reach them via WhatsApp, but we could always call and Simon would respond. Overall, we’re really happy with the experience and appreciate their support throughout our tenancy.”

“I had the pleasure of speaking and dealing with Maxine through my process. Maxine is attentive, exceptionally helpful, professional, down to earth and above all amazingly friendly! I’ve had a lot of queries and questions throughout but nothing was too much. Maxine gave me ample time, advice at every step of the way and made me at ease. I’d recommend Maxine to anyone. Thank you!”

“We recently purchased our forever home with the help of Elliot at Moerans. Elliot was absolutely incredible and supported us tremendously throughout the entire process. We had a couple of transactions fall through in the past (when using different conveyancers) and so we were quite nervous. Elliot was always on hand to help and guide us, keeping us updated with what was going on, always quick with responses to emails or to have a call with us and really put us at ease. We really felt he was fighting for us and I can honestly say we never would have completed our purchase successfully and overcome some of the obstacles we faced if not for his amazing support. I would highly recommend Moerans to anyone who is about to go through a property transaction! A huge thank you once more to Elliot and the team at Moerans!”

“I just had my first experience shopping at Loupe, Croydon. What an incredible experience. I was made to feel welcome from the minute I walked in. Janet took time to walk me through the showroom and talk me through a number of watches I wanted to try on which was thoroughly enjoyable. Janet was fantastic and knowledgeable throughout my visit. I also spoke with Oshane who also shared his knowledge on Rolex and Tudor and adjusted the watch I purchased to fit. The team were all welcoming and overall I would say this was an extremely luxurious shopping experience. Other retailers in the watch and jewellery industry could learn from them how it should be done I look forward to my next visit.”

“I received excellent advice from the staff that helped me to trade in my telescope and tripod. I have traded in other items in the last few months and also purchased items from this store. I will definitely going to continue to use this store in the further. Thankyou for your assistance.”

“The customer service here is amazing especially staff called Cynthia. She is such a big help and very professional. Anytime I come she welcomes me with a smile and always helpful with pawnbroking. -Ebru”

“Popped in with various bits of jewellery that were no longer wanted but had no experience of selling this way. Polly assisted me and was very helpful, professional and gave great service. I would recommend her.”

“This turned out to be a really tricky Insurance job - with unhelpful insurers 'losing' paperwork etc - but Hussein was unfailingly calm and helpful, putting in lots of extra effort on my behalf, and then did a fantastic job on the car, exactly on schedule. It's such a welcoming place to come to as well. I've never been to a garage where all the guys are so smiley and friendly! Can really recommend them.”

“I have used Oakwood Cars on and off since 1981, which means I have noticed Management and Ownership change hands over the years. I have had no problems with the Cab Service - be it the Drivers or Office Staff. I have no complaints at all. The one steady Evening Office Staff whom I've known for years now has been Stu and he is amazing. He has another colleague- whose name escapes me - he too is lovely. The new Office Staff who answer the phone during day are lovely as well. They even politely mention my name when I call - before I even say who I am. Very impressive and all very professional I have no complaints. Thank you and God bless. From Geraldine”

“Quality products..Excellent Staff...”