Customer service in Epsom

“Ravi at Epsom Cars was efficient from start to finish for our return booking to and from Heathrow Airport. We were a party of 4 with full luggage and we had a very early morning pick up. We were reassured by receiving a text at 4.45am to let us know our taxi was on its way. We were delayed on our return journey to Heathrow and also at passport control but our taxi was there waiting for us. We wouldn't hesitate recommending this company and will be using them again”

“Efficient services always available here.”

“Exceptional service from start to finish. Booking was very easy, the lady on the phone was really helpful and engaging. The engineer arrived within the agreed time slot, was really polite, put covers on his shoes and fixed my tumble dryer within minutes. Fantastic service, highly recommend.”

“Probably one of the cheapest places to get a hand car wash. £15 for outside only of an SUV. It used to be £12!!! It’s definitely not the prettiest or cleanest service station but it does the job. Highly recommend. Especially over automatic car washes that run the risk of scratching your car.”

“Had car serviced. No complaints.”

“Excellent, punctual. The driver was very polite and accommodating. I will use the service again.”

“I must post this because it's so well deserved. The guys at Epsom HPS (and girls, in case there are any there and that offends someone) are quite unbelievable. I have been using HPS Epsom for many years but since starting semi-retirment, the business I put their way is minimal. However, they still treat me like I am spending a fortune and honestly they can't do enough to help. Every person who serves me is knowledgeable or will confer with a more knowledgeable staff member if they are struggling on a specific item or matter and they really make buying goods a pleasure. I had mislaid an invoice recently so needed to phone the branch to obtain a duplicate for my accounts. Not only was the assistant's tone very positive and helpful, he also remembered my business name and the peculiar spelling haha and had emailed me the copy invoice before I had hung up the phone. It really is a shame more businesses don't employ staff like these guys (and girls and odd identifiers) as their businesses would benefit hugely. Well done to everyone there.”

“Friendly, polite and kind members of staff. I've never had an MRI before so was slightly nervous and they put me at ease and were informative and professional. From the referral from my doctor to having the MRI was about a week and a half (and they offered me a sooner appointment I couldn't make) which is fantastic.”

“Very professional service every time. Thank you”

“An excellent experience! I bought a Ford C-Max in January 2025 following a successful test drive and good service from Wilsons. A week later an engine fault light came on, so I rang back to have it fixed. The service from this point could not be faulted. Gary Lambert came and collected my car (even though I live nowhere near Epsom) and brought me a temporary car at the same time. The fault light had actually gone out again on the day he collected it, but he said he would like to check anyway to be sure. He replaced the affected sensor, changed the batteries in both key fobs and cleaned the entire car before returning it and collecting the hire car. I could not have been more pleased with his excellent level of service, and I have been driving it since then with no problems. Thank you Gary!”

“Marion has been so very helpful with the GP bookings! Lovely service. Thank you very much.”

“With my busy schedule I don’t have enough time for cleaning, ironing and tipping up my home. Thanks to my cleaner who use to come every week and helping us! She is fantastic and very kind and professional lady! Thank you Mary’s cleaning for the service you provide! Highly recommended!”

“A nice relaxing place to grab a costa coffee and a bite to eat in a busy Epsom Hospital. Most people don't know it's here, hidden on the second floor at the back of the Hospital.”

“excellent customer service and good selection of vapes. Open late which is a bonus”

“Dropped by for lunch today. Fantastic service (forgot the staff member's name) but very polite and helpful in offering a few suggestions. The peri peri pizza, capricosa, bbq wings and curly fries were really delicious. Ultra thin crust and great combination of flavours.”

“Friendly staff at all times. Nice place to shop”

“Excellent small independent business in the heart of Epsom market place close to cklok tower The owner is warm friendly as is another staff Ella and Maria!!!”

“Absolutely brilliant work, could not have asked for a better result. Nathan was extremely professional, polite, and helpful. Results are beyond what I expected, you have the option of gloss, satin and matt which I chose satin, and so glad I did. Would recommend to anyone who is looking to have their wheels refurbished or coloured. Very kind chap. 11/10”

“Amazing service provided by Sara. My nails was very damaged as I have been biting them for years. Since using Biab with Sara they look so good ! Very happy , thank you!”

“Liza did my hair for the first time as I was having it dyed red and she was amazing. She took time with my hair made sure I was comfortable and happy the whole time I will highly recommend”

“Absolutely fantastic! Have recently started my hair journey here and would never go anywhere else ! Now even brought my mum along for her hair journey! Customer service is great, Becci and her knowledge of hair, as well as magical hands are a perfect combination for a hair specialist ! The best hair dressers in Epsom and Ewell!”

“This has been the best hairdresser experience I’ve had to date. Sonia is such a delight to be around. It was really refreshing to get my hair done by someone who actually listens and does everything possible to give you the cut/style you’re looking for! Safe to say I’ve found my permanent hairdresser! Thank you so so much for my appointment. Highly recommend to anyone looking for a personalised experience xx”

“You’ll get a high end haircut for a reasonable price and Ash is always very knowledgeable about products and maintenance. None of the gimmicks like a lot of the barbers uptown, just a top tier haircut and service from a lovely guy who always takes his time and gives you a quality trim. 10 out of 10”

“Would highly recommend, Sue decorated for my 18th birthday and made it such a special night due to her lovely input and kindness, I wouldn’t go anywhere else. Everyone was asking about the balloons and decorations and I was delighted to tell them who did it, I couldn’t recommend her more ☺️”