Fusion dining in Grays

“We tried this restaurant as we just moved to the area. What a pleasant surprise. The food was lovely, abundant and at a very reasonable price. We loved the atmosphere and the team is so welcoming. Excellent customer service, we felt pampered and at home. Much recommended.”

“AMAZING service from Hamzah, really made my night. Very professional, polite and really respects his job. He is very proud of the place he works and made me feel really well looked after. It’s so rare to find service like this, especially in london! Thank you so much for your hospitality and great food. Lots of love”

“Had the best experience for the Sunday roast dinner and shisha! Sahir and Jamal have been amazing with their service. Also all The other staff were super welcoming. Thank you for a great weekend all!”

“Very good experience first time trying an Indian restaurant in London !! Service was perfect and everyone is very nice !”

“A no frills Lebanese kebab shop style venue. The food is 10/10 though, with amazing salads to accompany the tender chicken. Service was also great, would return for the food again!”

“Fantastic food and spectacular service especially from King x Thank you for your hospitality will return very soon x 2nd time coming and yet again King as pulled it out of the bag and made my mum and dads anniversary extra special. Thank you so much”

“A chefs perspective of ottos it could not get more French when you walk in your transported to France. The owner is a French as they come! I thought the goats cheese soufflé was one of the best starters I’ve ever had. The scallops were also as good as it gets. The service on the starters wasn’t the best they got our starters mixed up the front of house manager took our order so that was his bad the younger waiter had to take the embarrassment for it!. I did find the front of house manager abir all the place pacing up and down the restaurant looking quite bored at times but he is good with customer with his old school approach and jokes and he’s certainly knows what he’s doing. It was quiet that night so maybe that was the mistake and the pacing up and down. As for the rack of lamb the theatre was great but the lamb was as good as roar in my opinio. I forgot how rare the French cook meat. That ruined it for me and in my opinion English peolple think that is to under cooked the worst part was the fat had not been rendered down and was very raw and tough also the whole lamb was under seasoned and it needed some sort of peas maybe as a purea?! It ruined rhe meal for me I said to my sister I’ve only cooked a rack of lamb a few times so these guys should get it bang on cooking it most nights but they messed it up big time! They should ask how you want it cooked because once it’s been carved that’s it you will have to flash it in a pan which will ruin it to cook it more! execute the cooking right b4 you bring the theatre out I would say I have never had pomme soufflés b4 I wanted to get them to see what the hype is about they were exactly how they should be looks wise a work of art crafted by a mater of his trade! They are extremely hard to make so hats of ro the chef who did them for me sadly as I expected rhe flavour was not great just like a crisp with no seasoning the salt had not even stuck to them again all about the theatre but lacking in seasoning. They would be better served with some sort of Hollandaise or aioli not the jus. The Apple tart was to die for and the chocolate pot and the after dinner truffles were not very impressive . It’s a great restaurant I would not return I would say it’s the sort of place most people would only go once I would not say it’s worth the price tag for normal people anyway. I know my food and how hospitality runs so I like to leave an honest chefs review of restaurants. I would like to say the younger guys in the team were very professional and knew what they were doing shame they have to make up mistakes of others but it was an experience I wanted to show my sister a higher class of food and service and it did deliver just a shame rhe lamb was not right. Whej it came to the bill I was not willing to pay the 12.5% tip I wanted to tip what I thought it was worth they wanted £30 service charge well I put 10£ for it and of course like all fancy places and most places in general in london they make you feel bad for it and it can create a scene my £10 was a fair tip they shpuid of been happy with considering the service they had given me and tbh this bugs me about these places I’m not from the 1% my bill is already very expensive why embarrass me in front of other guests and my sister not all guests have endless amounts of money and don’t take it personally if people cannot pay the service charge it’s optional some people are hard up and save for a meal like this. Thanks to ottos for the experience it’s something I will not forgot the French know how to eat drink and live that’s for sure there food brings joy all round the globe they are very passionate people when it comes to hospitality.”

“Petra is an amazing host, really attentive and welcoming. Thanks for a lovely Xmas meal”

“Even though you get a little less these days with the noodles and especially when you choose the same item twice in your deal its still really good tasting food. The no beef teriyaki and the little chicken chunks were really good and tasty. Always really nice. Just needed to remember to ask if customer has the app rather than being distracted trying to call someone you want from across the room. Apart from that always good service and helpful with advice and knowledge when ordering.”

“Absolutely spot on. We went here tonight. Table of 6. Food was lovely service was great. Didn’t have to wait long for starters or food. The service from Teyo was great. Drinks food and come back to do table check. Staff like this are hard to find. Teyo great service Thankyou x”

“Quick, fast and for the price, quality was definitely there! Good value for money! Everything's halal except the gyoza just because of a potential chance of cross contamination, very good for them to point out! Would recommend for going her for lunch and on the go!”

“We were here for my daughter’s pizza making birthday party. Although there were some issues with finalising the details prior to the party, on the day of the party itself, my daughter and her classmates all enjoyed the experience thoroughly. Each child received a starter, their own designed pizza and dessert. The party was mainly managed by Julianna who was a great host in making sure everything went through smoothly without it feeling rushed.”

“Tasty food, ordering on website was easy, delivery wasn't too long, paid by card when delivered which was handy, menu selection was good. I would order again.”

“BEST AUTHENTIC CHINESE FOOD IN GRAYS!!! Since we found out about China Phoenix, we cannot order anywhere else. First of all, we wanted to try them because of their beef Ho Fun which nowhere else sell it and it is amazing. You can tell they make their food with love and dedication as it is always fresh, flavourful, hot and very packed. The boy on the phone is always very polite, helpful and friendly. No other Chinese food delivery tastes like this. Super recommended and our go to are the beef ho fun, nasi goreng, Hong Kong style sweet and sour chicken, sesame prawn toast, beef in black bean sauce and special chow mein. Defoo worth a try!!”