Supermarket in Barking

“Dear Greengate Tesco Team, Today I visited your Greengate store to pick up a few items, and I wanted to share some positive feedback about my experience. While shopping, my basket became quite full, and as I was waiting in the queue a member of staff kindly noticed and helped lift my basket onto the till point when I was ready to be served. I was then warmly greeted by the cashier, who made packing my shopping simple and stress-free. Unfortunately, while packing, I placed a box of chocolates to one side to avoid them being squashed and accidentally left them behind at the till point. I only realised once I arrived home, so I returned to the store with my receipt, worried that they may have gone missing. When I came back, security was very helpful and directed me to a member of staff. As I was explaining the situation, I noticed the same staff member who had helped me earlier. He immediately understood, pointed behind the till, and showed me that my box of chocolates had been safely kept. I am extremely grateful for the honesty, kindness, and helpfulness of your team. The staff were approachable, attentive, and clearly willing to help, especially during what I know is a very busy time of year. Thank you to everyone at Greengate Tesco for such a positive in-store experience. 22/12/2025 12.31 store: 6665 checkout 002”

“The negative reviews are unfortunate because this is a small and very busy store where the staff do the best they can. I’ve always found them helpful and friendly. They were terrific during the pandemic also. Give the poor staff a break or go work in a supermarket and see how you like the long hours and the rubbish pay!”