Audiologist in Southampton

“This branch is super. Can’t fault the service you get here. From being knowledgeable about the service you require to the very friendly conversations, it’s a great place to come for all eye care needs. So helpful. I’ve used this branch, more or less since it opened in Romsey. Highly recommended.”

“The staff are friendly and knowledgeable and will help you if needed. Good choice of glasses at a good price.”

“Really good service. Very efficient and professional but also very personable and friendly too. Really pleased with the new glasses and even more happy about the price and the second pair offer!”

“Very friendly welcome by all staff. The optician explained everything to me about the appointment . Staff also helped me choose 2 pairs of frames which they then made a note of the ones I had chosen onto my records which I will go back to choose which lenses and also my tint for my sunglasses I have chosen from the buy one get one free range.”

“Excellent Service, rang up for help to fix a faulty NHS hearing aid. After some on phone diagnostics I was advised that a replacement unit was the best solution. The assistant checked that a replacement unit was in stock and programmed it ready for collection on the same day. From the time of initial call to discuss the problem to the collection of a working replacement was less that 90 minutes, you can't get better then that. Well done & thank you!”

“Sahara was very kind and helpful!! My glasses broke when a screw fell out. I walked in to see if they could be fixed (hadn’t even purchased them there) they were fixed and adjusted in 3 mins, all for the great price of no charge! Great customer service. Thankyou Sahara”

“Due to an unexpected health issue, I asked if I could bring my appointment forward 1 hour, so I could see an emergency ENT specialist. The staff were more than happy to oblige. All the staff members I encountered were friendly and attentive and the tests were prompt and stress free. Even the dreaded "puff" test. I was reassured that my eye health was good and all that was needed was a new prescription.”

“very friendy and aproachable. very thourough in dealing with my query, and spent time dealing and resolving it even though i 'just dropped in' on the off chance they could help.”