Audiologist in Cardiff

“Rachel was so polite and helpful when my husband and I were choosing our new glasses. Nothing was too much trouble. A pleasure to visit.”

“Specsavers on Albany road are fantastic. All the staff were pleasant and really helpful. Very reassuring when you know it’s the first time having to wear glasses. Highly recommend. Didnt feel rushed at all when choosing my frames.”

“Very easy to book in with, via the online service. Staff very friendly and helpful, making me feel well looked after despite it being very busy (combination of lots of customer appts and it seems also someone having a medical emergency). Not one sign of anyone being stressed or flapping, all very calm and organised. Actual eye check very in depth, and optician explained every detail clearly. No sales pressure either for new lenses or frames, although I wanted them anyway!”

“I had a really good experience in store. I had my autistic son with me. I think the persons name was Josh, but he made my son feel involved. He was fantastic with him, showing him how the different machines work. He is an asset to the store and definitely deserves the recognition. I did mention it whilst in store so if I had the incorrect name hopefully Audrey will remember me telling her about him.”

“Great experience, friendly staff and glasses came a week before due date! Great service! Even had the two i picked online, in store. Thanks”

“Excellent service provided by confidential practitioners. Very wide range of frames and a good 2for1 offer. I’m pleased with my choice of frames and I can’t wait to pick them up in 2 weeks.”

“I was attending for a two yearly check up, which they contacted me about. Found it very easy to use their online booking system to book a slot that suited me. I arrived early for my appointment and was seen early. I found everyone to be friendly and helpful. Each test was explained by the optometrist and they answered my questions. I selected a new pair of glasses and they were ready for collection a week later. Been using Specsavers for 20 years and have always received excellent service.”