Hardware store in Stoke-on-trent

“Extreamly happy with my custom colour match. Matches exactly how i was expecting. So pleased with it. I didnt think I would ever be able to find my colour again after it was discontinued. Definitely the place to go for your color matching needs”

“Popped into Penkhull Hardware & Joinery the other day looking for a bolt, didn’t think much of it, just one of those quick jobs. They didn’t have the exact size I needed in stock, but instead of just sending me on my way, he grabbed a longer bolt and cut it down to size for me there and then, after a few attempts we got the size we needed. Honestly, that sort of service is rare these days. It’s a proper old school DIY shop, the kind you don’t see much of anymore. Helpful, friendly, and actually wants to help you get the job done rather than just sell you something off the shelf. Shame there aren’t more little independent places like this about. Will definitely be back.”

“Really welcoming and friendly team.”

“Went to the store for a Hard to find plumbing item and received OUTSTANDING customer service from Chloe! She showed AMAZING patience and really tried to help us! Screwfix is really lucky to have someone like Chloe! THANKS !”

“Had my kitchen design done by Beth from the Cobridge branch. She came to our house, measured up, took into account everything we would need and how everything would best suit us,gave advice on design and colours etc. After a few days, went into store and she had created an image for us which was great to see as it gave us a good visual idea of how it would look. Just waiting for delivery but so far so good..reasonable price too in the sale”

“Wonderful helpful staff Laura is so friendly and knowledgeable really makes it easy for a rookie and a professional. All the staff are great! Great company great place.”

“We were lucky enough to have Mark answer the phone at the branch when we needed some help with copy invoices. Mark, you have excellent customer service skills and are an asset to this Jewson branch”

“Dropped in for some advice on my jammed strimmer. Was kindly re-directed from the main entrance to plumbing and ended up with several very kind gentlemen and even some customers trying to solve my problem. Excellent customer service. Will not hesitate to return.”

“After going into this store the other day, I found the staff very helpful and friendly.. I went in blind unsure of which brand to get, but the sale assistant took his time in explaining the pros and cons. He was very knowledgeable. Thanks again!”

“Whether it's nuts and bolts or a pair of safety boots you want, it's here. If I listed all the products here you would still be reading this in a weeks time! I have used FWB for over 25 years and have always had excellent service from the staff. This is a company that will go the extra mile when it comes to their customers. Well recommended!”

“My daughter doing some work in her new garden. We needed a rotavator as quick as possible. Two knights in shining armour helped from the Pit Lane jewson. First person to speak to Ian helped me said they could get a rotavator to us by the afternoon. I asked him if he could get it to us as soon as possible and he did. Brilliant customer service. Delivered by Steve the driver what a lovely person. He showed my son in law how to use the rotavator and then left. Sadly we couldn't get it to work so we called Ian back and Steve was back with minutes sorting it out. Ten out of ten for customer service. Both members of staff deserve a pat on the back for the service we had today. Also many thanks to jewson Hanley who told me to contact Ian.”

“Purchased C24 timber 100x50 and roof battens, very good customer service and very helpful”

“Very accommodating shop keepers, good selection of both tools and snacks. Would recommend if you're in a bind.”

Matador Diy is a well-established hardware and home improvement store located in Knypersley, Stoke-on-Trent. This local shop serves the community with a wide range of supplies for both professional trades and DIY enthusiasts. Their inventory includes essential building materials such as sturdy fence panels, pea gravel, and decorative slate. They also stock a comprehensive selection of hand tools and power tools for various home maintenance tasks. The business offers a convenient local delivery service, often providing same-day or next-day arrival for in-stock items.

“Hortons is my one stop shop for everything…I’ve been buying here from day one and simply refuse to buy from any other suppliers why would I? I get brilliant customer service. goods delivered on time and can call on this place should my business need support on a project. Oh and the banter is what sets me up for the day along with the free brews ☕️”

“Local DIY stocking most things you will need around the home. Staff friendly, helpful and efficient. Some parking as well, always a plus. I purchased a hose connector and had a key cut, no fuss and it was quick. Five stars for Homepoint!”

“good company, very communicative and good customer service. Would recommend. seem to have a wide range of stock too.”

“Very helpful young lady answered all Questions .very knowledgeable”

“Exceptional customer service from every single one here!! Can't fault them,knowledgable, helpful and friendly.I dread if i have to go elsewhere if not in stock here,always good value for money”

“Excellent service and keen helpful staff”

“Friendly staff.. Convenient location.. Normally pretty well stocked...”

Pure M X is a premier motocross gear specialist located on Liverpool Road in Stoke-on-Trent, serving off-road motorcycle riders across the region. The shop stands out as a dedicated destination for both amateur enthusiasts and competitive motocross racers seeking high-performance equipment. Core offerings include an extensive range of riding apparel, protective body armor, helmets, boots, and riding goggles. Expert staff assist customers with precise kit fitting to guarantee optimal safety, comfort, and performance on the track.

Located at Trinity House on Well Street in Cheadle, Great 2 Vape is a trusted local vape shop serving vape enthusiasts across Stoke-on-Trent. The store operates as a dedicated community retail hub providing both in-person guidance and convenient online shopping options. A comprehensive inventory includes starter vape kits, advanced mod setups, replacement coils, and durable tanks. Customers can browse a vast selection of high-quality e-liquids across various flavor profiles and nicotine strengths.

“I have had 2 carpets fitted today. What a lovely friendly, helpful, professional family business. Would highly recommend. Thankyou”