Home goods store in Kidderminster

“Bought a small side table. Excellent quality. Good service, would highly recommend.”

“We did a full bathroom refit back in Jan 2023 (forgot to write this sooner), new sink, toilet, bath, tiling, units the whole 9 yards. We made several trips to the showroom to look at what they had available after deciding the looks and quality at Norgrove suited us far better than any other showroom we'd visited. On each visit we were met with a friendly welcome and the guy really knew his stock so was able to show us in the catalogue examples of things we might like that matched based on the styles we described and also offered alternatives for us to consider, many of which we agreed with further proving he knows his stock. There were 2 hiccups during our ordering process (1 our fault, 1 their fault) but in both cases he bent over backwards to solve them so that we walked away with what we wanted. Would highly recommend buying from here. Might be a bit pricy compared to other places like B&Q etc, but the quality is better and many of the units come premade and ready to go which certainly made fitting a lot easier.”

“Kidderminster 30/8/25 Visited with a friend to replace my very old PC. I am in my 80s and only wanted something for email, looking at web sites and using MS word for the odd letter and other bits. No games or other high speed needs. We where served by REBEKAH who understood my needs, pointed out several items and did not try to oversell. Made a purchase of a LENOVO TOWER. Very satisfied”

“Was looking for new furniture not entirely sure what my husband & I wanted as we only have a small space. Instead of buying the first thing we saw we wanted to think it over and make sure we bought the right thing. A lovely lady Aaliyah took the ideas we had and our personal needs and showed us around, answered any questions we had and was very helpful and polite. My husband and I decided to go away and think over our options since we had a better idea. After returning several weeks later Aaliyah was again on shift. Very welcoming to see us back and polite. Such a friendly, helpful, chatty person was very glad she that she was in store to get the commission of the two, 2 seaters we ended up buying. Very patient even though the store was closing we didn't feel rushed or nothing. Had a chance to speak with Rich, another sales assistant who I might add was also very polite, chatty, and friendly. He gave us a chuckle as I believe he may of thought he was a bird, walking around the store flapping his arms cause of the heat. Great bunch of people, Great customer service, very helpful and very friendly. First time buying large furniture in a while and didn't feel pressured by staff to purchase. Wish all companies were like this! Very excited and looking forward to our new furniture. Will definitely be shopping there again in the future and recommending the shop to family who are looking for a new 3 piece. Aaliyah definitely needs a promotion or a pay rise read several reviews with people praising her customer service.”