Home goods store in Kidderminster

“Couldn't recomended highly enough! We have had very bad experiences with the usual dfs scs lark. Went to SC Furniture and the experience of buying was very enjoyable. The Sofa has arrived this morning with the delivery guys being very helpful and the sofa is very good quality and exactly what we wanted at what was a very reasonable price. Best of all it's BRITISH MADE! Thanks to everyone at SC Furniture we will be back again.”

“Give it 5 stars didn't deliver there has I had 15'10" trl has all approaches are 15'6" to travis perkins called them and the lady I spoke to advised me that the bridge are 15'6" even the bridge near the railway inn not mark up at all on Google maps so be aware with high trls .thank you”

“Very helpful with a wide range of products.”

“If you need anything textiles, craft, fabric and everything else from materials to buttons this is the place to be. Staff are friendly, helpful and willing to get anything off a shelf that you can’t reach if you are hobbit sized :-). Nothing was too much trouble. The quality of all the merchandise is second to none. Top quality shop with top quality products and above all top quality staff. This is the place to be.”

“Very professional with excellent quality fittings. Very helpful people and a great showroom to help you plan your kitchen or bathroom. We have used them twice now and we are delighted with the results. Simon was brilliant and made a beautiful job of our kitchen.”

“Just come back. From your store and my wife and I have purchased table and chairs and my son a load of furniture. Can I say.all of this was due to Tim's personality and help .Thanks TIM”

“Ime a Dunelm shopper now, I like the app, and the store, staff were very friendly and helpful, satnav sent me round and round, I found it eventually so now OK, I recommend you give it a look, we'll worth it I say,”

“The Magnet team at Kidderminster have to be the best in the company. I have never experienced such friendly, honest and efficient service from a home improvement service. If only Magnet did bathrooms! Thank you to Mark, Kim and all. Great service and after service , love my kitchen!”

“Lovely and clean, staff are very polite. Nice selection of furniture and rugs.”

“Brett and his team designed and fitted our kitchen working around other trades and builders whichbis not easy. Brett is clearly a hardworking man who is always at the end of emails or ohone calls with help and advise. We are absolutely thrilled with the finished product. A number of friends have asked for his details for future reference. We are so pleased with this company we are now having fitted wardrobes designed and installed by them. Thank you Brett and team.”

“Excellent and great customer service.”

“Excellent service, planning and advice. Delighted with the result. Have had three bedrooms fitted. Good value for money. Can thoroughly recommend.”

“I ordered a new desk top leather for my desk that I inhereted from my British grandfather (I live in Norway) The communication via e-mail was easy, and the desk leather was sent to me within a few days after ordering it. I received a beatiful product whit good descriprtions for how to mount it. As an upholsterer I am used to work with leather, but I have never fitted a desk leather before. Easy with theese instructions - even for a Norwegian who is not fluent in English :-)”

“I'm very happy with my new Shabby chic ottoman. It looks perfect in our bedroom, the customer service was excellent too. I shall be back for the matching bedside tables.”

“From the minute we entered the showroom, to the minute Lovett Kitchens left us with our beautifully refurbished kitchen, we received a top class service, accompanied by an easy smile and untold patience and understanding. We would certainly recommend Lovett Kitchens to friends and family - and to anyone reading this - first class in every way!”

“Fantastic service from Shreena Made feel welcome with a lovely coffee and nothing was too much trouble to help us design our kitchen ♥️”

“Wow, from a small cramped kitchen to something amazing. Thank you for making my dream of a kitchen become a reality.”

“Good clothes at a reasonable price. The staff make shopping there a good experience.”

“Email sent to customer services: Hi My sofa was delivered by Shane and David Just a quick note to say I was really taken with these guys on delivery. They unpacked and put the sofa together and took all the packaging. They were both friendly guys and I was really taken with the quality of the service. Myself and my partner were also really impressed with the salesman in Kidderminster (Steve), he was helpful and not pushy (which is refreshing after being in DFS with moderately aggressive salesmen). All in all, really good experience with the company as a whole Thank you Chris”

“I recently had my bathroom converted to a shower room, As i was happy with current tiling i wanted the area around shower to be changed to wall boards . Les understood all that was wanted and when it came to the fitting, everything was done by Nick in a professional manner leaving everything in excellent order.”

“Excellent friendly service . Very experienced and very helpful . Went above and beyond”

“Kidderminster 30/8/25 Visited with a friend to replace my very old PC. I am in my 80s and only wanted something for email, looking at web sites and using MS word for the odd letter and other bits. No games or other high speed needs. We where served by REBEKAH who understood my needs, pointed out several items and did not try to oversell. Made a purchase of a LENOVO TOWER. Very satisfied”

“Was looking for new furniture not entirely sure what my husband & I wanted as we only have a small space. Instead of buying the first thing we saw we wanted to think it over and make sure we bought the right thing. A lovely lady Aaliyah took the ideas we had and our personal needs and showed us around, answered any questions we had and was very helpful and polite. My husband and I decided to go away and think over our options since we had a better idea. After returning several weeks later Aaliyah was again on shift. Very welcoming to see us back and polite. Such a friendly, helpful, chatty person was very glad she that she was in store to get the commission of the two, 2 seaters we ended up buying. Very patient even though the store was closing we didn't feel rushed or nothing. Had a chance to speak with Rich, another sales assistant who I might add was also very polite, chatty, and friendly. He gave us a chuckle as I believe he may of thought he was a bird, walking around the store flapping his arms cause of the heat. Great bunch of people, Great customer service, very helpful and very friendly. First time buying large furniture in a while and didn't feel pressured by staff to purchase. Wish all companies were like this! Very excited and looking forward to our new furniture. Will definitely be shopping there again in the future and recommending the shop to family who are looking for a new 3 piece. Aaliyah definitely needs a promotion or a pay rise read several reviews with people praising her customer service.”

“We did a full bathroom refit back in Jan 2023 (forgot to write this sooner), new sink, toilet, bath, tiling, units the whole 9 yards. We made several trips to the showroom to look at what they had available after deciding the looks and quality at Norgrove suited us far better than any other showroom we'd visited. On each visit we were met with a friendly welcome and the guy really knew his stock so was able to show us in the catalogue examples of things we might like that matched based on the styles we described and also offered alternatives for us to consider, many of which we agreed with further proving he knows his stock. There were 2 hiccups during our ordering process (1 our fault, 1 their fault) but in both cases he bent over backwards to solve them so that we walked away with what we wanted. Would highly recommend buying from here. Might be a bit pricy compared to other places like B&Q etc, but the quality is better and many of the units come premade and ready to go which certainly made fitting a lot easier.”