Pharmacy warehouse in Hull

“The blonde/caramel hair lady with glasses working in the trolley self service tills today (28/03) at 12:50pm was friendly and helpful. Good customer service.”

“12/2/23 We came here for my wife to collect her new prescription spectacles. We decided to get some food from The Kitchen but sadly there was little choice. We ended up with pizza, chips and soup complete with cold diet drinks. We managed to park in a disabled space near the front doors and of course I displayed my blue badge. It wasn't too busy, most customers were collecting odd items instead of a weekly shop. The weather was pleasant for a February day, no rain and a gentle breeze.”

“I have used Lloyds Pharmacy in Cottingham for several years, yes at times had to wait but this was in the mist of Covid-19. The staff work really hard and always try their best to help often under very difficult circumstances. Please try and see how hard it is for the staff to remain professional when they have just be verbally abused by the last customer. They are only human. Be kind to each other.”

“I've always had positive experiences with this pharmacy. The staff are friendly, helpful, polite and cheerful. Whenever I have asked for advice they've been fantastic. My son has autism and can become confused and agitated. They've been absolutely brilliant with him and been able to calm him down and bring him back to being relaxed and cheerful. He's never felt at ease with previous pharmacies, with autism they find it difficult to read expressions, at this Lloyd's branch the staff always have a cheery positive outlook with him. Just one thing though. I keep trying to get them to dispense my own personal prescription to stop my hubby annoying me!!!!”

“I have used this Lloyd's branch since it opened. Some staff members have changed but still some originals knocking about behind the counter. I Find that sometimes I have to wait in the queue to be seen too, but that is the same in all shops, never mind a pharmacy where your prescription has to be checked that no mistakes have been made in the amount, type and if you've had this drug before, if not they explain how to take your medicines. Also, new government policy has the pharmacist having to check different types of maladies, cuts, bruises, burns and other minor ailments to take some pressure of the Hospitals A&E Departments and also from the Doctors. When this happens, the Pharmacist has to stop what she or he was doing and attend to them. This would be a great idea if one of the other staff could take over from the pharmacist while away. As with other great ideas, I don't think this has been properly thought out! As to the staff, as my mother always said, treat other people as you wish to be treated your self, so I can honestly say, they have always been as cheerful as anybody else who has to deal with all types of customer, and service, depends not so much on the staff but on who needs what before you. I personally have found that always, they try to be as polite and friendly and helpful as possible. So I would like to say a big thank you to them all and please keep up the excellent work you sometimes do in trying conditions.”