Women shoe store in Hull

“Visited on my free day while away on a break to Bridlington with my Mum and Sister, had a look around and found some good sales clothes. I then decided to get a new beige jumper for £8:99 with the rest of my Christmas money that I have had, and it fitted lovely too.”

“Visited River Island Hull, the range in this store is amazing, totally upped its game but the best part was Izzy and Freya!! They were assisting in the changing rooms, amazing, so helpful, a credit to the store!”

“Great place to go, but ramraid how sad Great staff”

“Large store, very helpful staff on my visit. As with lots of stores now, more self checkouts than staffed ones. Only one available on this visit. Hence, a long wait.”

“Just been for children's shoes and even ehen they have face visors they did a great job to make the kids feel welcome. Well done Clark's and the great staff at the Beverley shop .”

“I don’t normally leave reviews for high street retail stores, as I feel they often get lost in the shuffle of large corporations. However, this review is a personal shout-out to one staff member who went above and beyond... Ethan! I hadn’t worn a suit in over five years and didn’t even own one that fit me. With a recent career change and upcoming interviews, I needed to look sharp and feel confident. From the moment I explained my situation, Ethan provided exceptional service. He took detailed measurements (chest, neck, waist), guided me through different fits to see what suited me best, and was incredibly knowledgeable and patient. My partner was also impressed by his attentiveness and natural rapport. When the store didn’t have the right style or colour in stock, he helped me navigate the online options and placed an order that matched my sizing perfectly. Despite multitasking, serving other customers, dressing mannequins, and working the tills he still gave me a solid 30 minutes of focused attention whilst keeping efficiency. I left spending £300 and plan to return over the next two months to purchase two more suits in different colours, each likely in the £200–£300 range. Ethan made me feel like I was being fitted on Savile Row, not just shopping at NEXT in Hull. His level of service is far above what you typically expect in a high street store. If I were running a customer-facing business, I’d hire him on the spot. That said, I have to mention a contrasting experience. While Ethan was helping me, another staff member, Jane, repeatedly interrupted him by shouting across the store to ask product questions. It was disruptive, especially as he was in the middle of processing an online order for me. It affected the flow of service not only for me but for other customers too. Ironically, Jane failed to close a sale on a product the customer was interested in, only for Ethan to step in afterward, offer insightful advice, and successfully complete the sale before the customer left. When I later went to the till to buy a tie and shoes, Jane served me. Unfortunately, her attitude was dismissive and unwelcoming. No greeting, no please or thank you, and an error in handling payment which she addressed rudely rather than politely. It stood in stark contrast to the outstanding experience I had just had with Ethan. While I understand that retail can be demanding and thankless at times, professionalism and basic courtesy should still be expected. Ethan’s exemplary conduct made these lapses by others more noticeable. To the store manager: Ethan is a true asset. I would strongly recommend leveraging his skills to help raise the overall standard of customer service in your team. Outstanding! Ethan, if you read this, and you ain't appreciated by the company and treat just like a number. Find a job in a more luxury upper class store, you will fit right in.”

“Hadn't been for ages. Nicely laid out. Staff were friendly. Having to use an app at checkout was a clean pain.. and a solution dreamed up by a millennial without retail experience.”

“The Mrs.& myself both needed trainers plus the usual clothing for our days out running. Linda recommended JD sports, I usually shop elsewhere. Such a huge amount of trainers to choose from, we must of spent close to an hour trying different pairs. Kielan , the guy on the trainers department was a credit to the shop. Looking after 5/6 customer's continuously . Always happy to help. Brilliant service. Will continue to use the store & recommend to friends.”

“Thank-you so much,to the lovely young lady,who helped me return an item,which I purchased on line.I didn't get her name,but she was so pleasant,& polite, something which is a delight in today's,society.The goods I received were,very nice.”

“Another great store. Always a decent sale happening and worth a rummage. Always new stock available. Great womenswear sections; undies, tights, socks. Nice nightwear department. Can't fault the value. Always worth a look. Ample free parking and easy to access.”

“I had a very positive experience with Wendy today. She was kind and incredibly helpful. It was very pleasant to deal with her.”

“Got a couple of things a good warm jacket and a shirt will try them on again when get home. then put them away for Santa's elves to pickup hopefully for me for Christmas”

“I recently won a competition and received a £40 gift voucher to spend in store. I choose my items, and they were delivered very quickly. I am so happy with them. Such a lovely experience. Emma was extremely helpful. They were also wrapped so lovely when they arrived. Would definitely shop here again. 10 out of 10.”

“Gorgeous womens clothing. Generous sizes and lovely staff. ❤”

“Personal individual service fab beautiful wedding and prom gowns in loads to choose from and fantastic affordable party wear too”

“fab shop run by myself and Jadine also do a lot for charities”

“Great team in here and clothes/shoes are great quality. Wether you are wanting a smart work shirt or something a little more adventurous, John Ford's has you covered.”

“Lovely little shop staff are extremely helpful”