Uk café in Hounslow

“Had the loaded breakfast. Plenty of choice, nice to see the food prep area, price was good. Staff were really friendly, helpful and welcoming including advising us on which buses to use to get to twickenham. Even the customer toilet was clean. Highly recommended.”

“We had the most incredible experience at Hounslow Urban Farm and I say that as a regular visitor. The staff are consistently friendly, calm and genuinely helpful. You can tell they care deeply about the animals and about giving children a proper, hands on experience rather than something rushed or staged. My son did the Ranger Experience for his birthday and he genuinely said it was the best day of his life. He fed the pigs, groomed a Shetland pony, fed and hugged the sheep and goats and was encouraged to get fully involved the whole time. The animals are clearly well loved and cared for and very friendly, which makes the experience feel safe, interactive and memorable rather than just observational. It feels personal, warm and thoughtfully run. As someone who visits regularly, I can honestly say the quality never drops. Highly recommend!”

“They are truly the perfectionists! My best dining experience with dining at the airports! The staff is super friendly and obliging. The food is delicious and well presented. I had a breakfast with salmon and cappuccino with almond milk. Everything was perfect!!!”

“The long line was worked through quickly and there were lots of options. The barista Nimi even checked the items I had grabbed to make sure they were of good quality before I purchased them. Well done!”

“Saraswati served me today and she was extremely professional and friendly! Would highly recommend!”

“During my visit to the exclusive British Airways area at London airport, I discovered Itsu — and it was an absolutely delightful experience. Amid the rush, I found an oasis of calm, elegant design, and healthy food. The variety of breakfasts, snacks, and drinks was beautifully presented, radiating freshness and well-being. The service was impeccable, and the modern, minimalist decor completed an experience that exceeded all expectations. One detail I found especially chic was the invitation to take a paper bag to store leftovers and deposit them in their containers, with no extra charge. A simple gesture, yet full of intention: practical, eco-friendly, and stylish. Without a doubt, it’s the most pleasant food franchise I’ve ever enjoyed while traveling.”

“My boyfriend and I are regular customers and the food there is amazing. Eshan and Nikhil provide amazing service and are always so welcoming and polite. Great music and beautiful interior. 10/10”

“Very friendly and professional staff with good quality meals and coffees. Definitely recommended to everyone. 10/10 overall.”

“Nice place for quick Sri-Lankan food”

“Good staff. Naturally very busy and hectic with constant stream of travellers waiting for their flights.”

“Coffee was beautiful, staff efficient & professional.”

“Food is delicious and staff is really friendly.”

“The day is going to end, and so is my trip. I enjoyed tea with a sandwich, and later, I had fruits and shortbread for dessert. I always have time and enjoy it, even if the sun is not out yet. The staff here are always helpful. I like this cafe at the arrival level. I guess that's why I always return here. Thank you.”

“excellent service. i was worried due to previous reviews from here but i found them unfounded. my sandwich was warm on plate and my drink was made right and got l stayed hot while i read my book while waiting out some rain. the staff was friendly and i am sure anyone who stops by will have a similar experience”

“Busiest time of day and the staff was very friendly and courteous. Had the Gingerbread Latte with a Salted Caramel Brownie while my friend had a Terry Chocolate Orange Hot Chocolate and a slice of their Chocolate & Caramel Nutcracker Cake. The drinks were absolutely delicious and the treats were tasty. Given the opportunity, I will definitely return.”

“Warm and helpful staff and Manager William was very understanding, patience and cheerful in his work. My friend claimed his free birthday cake from the Costa in Premier Inn terminal 4 a few times yet the staff kept saying they couldn't do it due to different reasons. By the time we reached Heathrow Airport terminal 2, the free gift voucher already expired but the manager William tried his very best to give my friend 50% discount for the cake and help my friend to claim a free drink . It's really not so much about the free food and free drink but the birthday experiences and surprises from the birthday gift from Costa and their staff matter to us more. Thanks again Costa for all the delicious toasties and coffee. I will definitely visit Costa again when l come to UK.”

“Natalia was absolutely wonderful – very friendly and always smiling. The service was perfect, and the coffee she made was excellent. Please make sure not to lose such a great team member!”

“Superb menu fast service they have a seating area where u can charge your device so totaly worthed”