Ashfield House Veterinary Surgery, Bramcote

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Reviews

1. Victoria Garavan ★★★★★

   Really recommend, I have a really nervous doggy and they were very gentle and encouraging with her.

   almost 5 months ago
2. R dM ★☆☆☆☆

   I first asked them about a quote for tests for a dog that has been registered with them for many years two months ago, and followed up multiple times by phone and email. It's taken this long to get an answer - which didn't even answer the question, and completely ignored the circumstances I had explained to them. Had someone just told me they couldn't help when I asked, instead of delaying so many times, and for so many weeks, we could have got the dog some treatments and investigations much sooner - and with someone else. I'm really unhappy with this poor service, especially as a vet's role is to treat and prevent harm - not prolong it. I don't understand why it has taken so long and don't recommend this practice to anyone. When I complained, they didn't reply to my email and simply forwarded my dog's records that I requested with no note or apology.

   almost 6 months ago
3. Susan Ince ★★★★★

   Cattington was seen immediately. The vet Rob gave him a thorough examination before giving him a booster jab. Helped me to the taxi with the carrier.

   almost 6 months ago

1. Jan Costello ★★★★★

   Bramcote Surgery is only as good as the staff and Rob and his nurse are excellent. It is like going back to how it used to be when you visited a small veterinary practice. Even parking is easy.

   almost 7 months ago
2. Nigel Nattrass ★★★★★

   All the staff are highly professional, efficient, friendly and caring. The building is always very clean and tidy and provides a relaxing atmosphere. A lovely practice.

   almost 8 months ago
3. Rhys ★★★★★

   Very kind and gentle staff - welcoming on arrival and eager to get things done in the least stressful way. Highly recommended!

   almost 3 years ago

1. Pauline marriott ★★★★★

   The vet was so lovely with Peggy. She is a rescue dog and still struggling with being touched and she got on her knees and touched her gently and spoke gently to her. I was really pleased with my visit.

   almost 3 years ago
2. Abbi Barnard ★★★★★

   I had a fantastic first visit with my dog, he was super happy to be seen. Very professional and I understand all the advice. Thank you very much Highly recommend!!

   almost 3 years ago
3. Susan Freer ★★★★★

   This is a very good vets to take your pets. They are professional and really friendly. They answer the phone quickly and provide you with confidence that they know exactly what your needs are. I would be happy to send any of my family or friends here.

   almost 4 years ago

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