Building materials store in Weston-super-mare

“Rang the order in paid over the phone the delivery was made early the following morning, all the wood was dry and straight ,definitely will be using again for future projects”

“Purchased a waterproof external 13 amp socket from here, but unfortunately it was not suitable as the socket was not central to the cable outlet, I took it back and the two young members of staff were exceptional in their help to get the problem sorted. I was really impressed with their help and patience. One very happy customer.”

“Brilliant company. They totally listened to what I wanted and were helpful when I.made amendments. Would totally recommend”

“Haven't been in since the rebrand but was good to see the staff are just as helpful as ever, looking out for their customers.”

“I picked up a toilet Sunday but when I got home the handles on the cardboard box broke. Box hit the floor and cistern cracked. Melanie replaced the toilet straight away! Brilliant customer service, thank you.”

“Visited the branch yesterday for a sheet of plasterboard. Dealt with the branch manager, who was lovely and could not have been more helpful. Thanks so much.”

“Got what I ordered, delivered on time, and their driver Paul was the pinnacle of customer service, helpful and upbeat. 5 stars from me”

“Bloke at tills is an absolute star, believe he said his name was archie if i remember correctly, even saw him at the observatory on the same night!”

“lovely guys, very helpful and a very polite deliver guy Scott. went the extra mile when delivering to my property. highly recommend”

“Complete professionalism from start to finish, I recommend”

“Friendly staff, mostly well stocked.”

“There fans are really good and light weight to carry so if you want a nice fan go to proper job!!!”

“Very helpful and knowledgeable on all kinds of fixings. If what you want’s got a thread, they’ve got is. Unlike Screwfix where you have to buy a huge box full, you can buy just 1 or 2 and pay proportionately less. They seem to do pretty good deals on power tools too. Worth a look.”

“I never appreciated how good the layout, quality, store tidiness and overall service was until we called into B&Q for a change! Here we have friendly staff and customer friendly payment tills, happy with cash,card payments and no customer-repelling self service tills which are clearly inadequate for larger items. Good work staff and management and we won’t be going anywhere else again and please don’t ruin everything by getting rid of the tills!”