Emergency veterinary services in Newport

“Thank you everyone at Vale in Newport. Always care for our Winnie amazingly. Very friendly and no hidden costs. The VIP scheme they have for dogs certainly pays for itself and saves you money.”

“I’ve used this practice before for emergency out of hours treatment and they have always been wonderful. Two years ago they saved my cats life and I’m forever grateful to them. Two days ago I had to rush my boy back in at night there and sadly he didn’t make it. My partner and I were deeply traumatised but the staff were all brilliant, kind, compassionate and caring. I couldn’t have asked for better people around me during this very difficult time. From the receptionist to the assistant vet nurses and special mention to head vet Jon, thank you sincerely for making one of life’s difficult moments easier to bear because of your care and thoughtfulness. Thank you to nurse Liane for taking paw prints and fur of my boy so I can remember him. Please continue your exceptional care and genuine love of animals so other pet parents in similar circumstances also feel so cared for.”

“We got an emergency appointment on a Saturday after not long moving to the area when other local vets had turned us away. The vet was really good with our dog and the staff were very friendly and helpful.”

“We received excellent service from fabulous staff after an emergency with our Labrador on Christmas morning! We had an appointment within an hour of contact and when we arrived were seen straight away! Our dog is nervous attending the vet but after successful treatment and the care of the staff he was absolutely fine!! A huge thank you to the staff at Vets Now!!!”

“Unfortunately we had our border collie called buster put to sleep this morning and everyone at the vets including emma was amazing and can't thank you enough for everything you done for us and emma should be proud of herself and if any vets need a course on how to deal with things like this they or to watch emma in action she was more professional than professional can be that's all I am going to say is emma what a vet u are what a person u are and last word you and the team are perfect”

“On Friday it was our first visit with my little dog Bella the vet was excellent with her l would highly recommend the summerview vets in Chepstow the vet explained everything to me also the nurse was very nice and pleasant it was a lovely visit”

“I brought my dog to Vets4Pets Newport Road after a rough experience at another vet in Cardiff. There are a few things I appreciate about this hospital: - The vets are skilled with good bedside manner, and I was impressed that they offer sonography, radiology, and orthopaedics. They also take the time to talk through your pets care with you and make sure that you understand everything. - They offer emergency services. Although my dog's case was pushed back a day, they helped another pup with an urgent surgery. I am from the States, and these cases nearly always get bumped to emergency clinics and speciality hospitals. - They respect my knowledge as a licensed vet nurse in the States. Other vets dismissed any concerns or knowledge I had of vet med. I've been in the field for 16 years, and I am a skilled nurse, so I appreciate that being recognized. - Their prices are reasonable. - Most of the staff handled it well when I was upset when my old dog's case was deferred to the following week (there may be some lingering irritation with me from some staff, but that is okay). The only issue I had was with an estimate being a little off, but that happens in vet med. They were able to fix some things to honor the price they quoted me.”

“I’m a new pet owner with my very first kitten. We’ve been to Vets4Pets a few times these past few months and have only had good experiences. All vets or nurses I’ve seen have always been very patient, caring and always willing to answer any questions. They always take good care of my kitten, offering him treats and being patient with him as he’s quite timid. The treatment he receives has meant vet trips are not a big ordeal or major stress for him. As an anxious owner I truly can’t thank the practice enough for making every visit as calm and stress free as possible”

“I love taking my dog here, The staff are friendly, caring towards the animals, They take the time to talk/advise you in person or over the phone. It never feels like your on a time scale here, Highly recommended.”

“Lovely welcome by the vet, great explanation about the care of my cat and next steps needed to protect her. Looking forward to our next visit x”

“Everyone at this surgery was so calm, understanding and made our dog (and us) feel really at ease. The vet spent time to answer all of our questions and gave us great advice. The receptionists were really helpful too! Thank you! :)”

“Had a good experience here as we brought our cat here. Pleased that the vet didn't try to fleece us for all our money, even saying that she won't recommend one of their products as it can be found cheaper elsewhere. That's appreciated as vets are known for trying to get every penny.”

“Great cattery, our cats are always exceptionally well looked after. One of them didn't want to leave last time! Love the photos posted on Facebook each day so we can see how they're getting on.”