Clinic in Musselburgh

“Rod Aitchison is an excellent massage therapist who has really made a difference to my back. He has also been invaluable for problems that crop up: a sore knee here, an irritated elbow there. The Physiotherapy Place is a very pleasant, friendly place over all, and it is always a pleasure to go there.”

“Amazing service staff made the most effort to sort my daughter out with contact lenses for ladies day with 48hrs notice. The lady was so helpful with my daughter to help take them in and out and making sure she was confident. Great service. Lovely team we will return Thanks again”

“My wife and I have been to see Luke weekly for a few years now and never felt better, I honestly bounce out the clinic every Wednesday morning. Really nice guy and can’t recommend enough. Looking forward to meeting Reece.”

“All staff extremely welcoming, friendly and informative. They all made the process very easy.”

“Was very nervous going to the dentist on my most recent visit as I was overdue an appointment and was terrified about it hurting and also getting berated for letting my plaque get bad! Saw Martin who I’ve seen for years and he was great as always and then went to Riyad who couldn't have put me more at ease! Thanks to both!”

“I met Nicola when I was going through a particularly difficult time in life. I have to say that Nicola was a lifeline to me. I always came away feeling that bit better. She helped me to see things in a different way. I would thoroughly recommend Nicola.”

“Reception staff Elaine is absolutely professional and is always there to assist with any questions. Great facility to accommodate any travel requirements - recommended ,phone book results received within a week.”

“Excellent treatment of my ingrown toenails. Would highly recommend.”

“Recently l had my flu jab here ( on a Sunday afternoon ?? ). All the nurses were pleasant and friendly and kind and l was taken an hour early. Thanks to everyone.”

“I called today in dire need of an appointment due to severe pain, and the receptionists were beyond lovely, and were very accommodating, understanding and patient. I came in and saw Ryan who has been my dentist here for a couple of years now , he took my pain very seriously and helped put my mind at ease , Thanks again everyone, And if you need a dentist that is reliable and really helps definitely come here!”

“I am more than happy with the results from thread vein removal treatment. This is my “place to go “ for future treatments.”

“We originally attended earlier than we expected to discuss our mortgage situation and had planned to buy next year as we were unsure we were in the best place to get on the property ladder. After our first meeting with Lyndsey we were immediately reassured that we were in a great position. It all happened very fast and we found our property quicker than expected but Lyndsey and Rebecca handled everything super efficiently for us and within a month we are already getting prepared to move into our new home! We cannot thank them both enough for how professional and friendly they have been, and being able to do meetings over Zoom and upload everything to the online portal made it super easy to work around our busy work schedules. Thank you First Mortgage! :)”

“Great and friendly service by the receptionist and the vet dang fault then stall.”

“I was registering my dog growling barking jumping about just a pup the joys he's certainly fit top class vet and staff.”

“After 5 months of severe shoulder pain which, destroyed my golf game and no real help from NHS physio. I was recommended to visit Stuart. After just three sessions I am now back playing and am more flexible than before my injury. Now driving around 250 tds nit bad for a 67 year old.”

“Excellent service from start to finish!... I can recommend Insureness to any business looking for friendly, knowledgeable staff who will look after all their insurance requirements. ★★★★★”

“Cathie creates such a caring, safe space. She's a genuinely lovely person and has a host of tools up her sleeve to support you. Most importantly she listens, really listens and hears you. Invaluable.”

“Gemma is very professional. She is passionate about helping people, calm and and easy to talk openly with. I would definetly use this service again.”

“Was suffering lower back pain and it is now sorted xx”

“Called the practice and within 8 minutes I had my call returned by the Nurse Practitioner who was able to advise me over the phone. She had a prescription sent to the pharmacy of my choice and couldn’t have been more helpful and kind. This is my first experience of using Inveresk since moving to the area and I have no complaints whatsoever!”

“I was recommended by my consultant at East Lothian Community Hospital to give this organisation a call for further support. I'm so glad l did ! I get amazing help from Camee my counsellor and help and support from Margaret. I'm looking forward to future help from a wonderful organisation. My thanks and appreciation is tenfold !!!! From Alexander L.G”

“I have been visiting the Esk Centre now for well over four years on a regular basis, traveling approximately over 60 mls every month or as required, to escape from the equivalent services in the Scottish Borders.(which l understand still have not changed to meet the high standards of the Esk Centre in Musselburgh). To begin with, the client or patient or relative or carer is always treated with courtesy and respect. , The patient ( and supporters) are always treated with genuine feelings and emotions that require to be carefully considered and helped. They have considerate rules and guidelines which are in harmony with how a kind and caring medical and psychiatric practise should work. Treating people as adults, as individuals and with respect, while building trust and professional working relationships. They do this by listening intently to your individual problems, after which they begin to form an individual care plan appropriate for each individuals circumstances and needs. The nature of their work is that things often do not go according to their plans. Patients or clients, carers or relatives, all have feelings and emotions which can often affect the patients care plan. But the staff at the Esk Centre continue regardless to treat their clientele with respect, sincerely confronting all issues in a mature adult and respectful manner. Full praise should be given in particular to the office staff who are always friendly, polite and helpful. They do not look down upon the people who speak with them, but rather listen respectfully and try to resolve the issue as quickly as possible. They are also willing to listen to your views and take them on board if they help resolve the problem. I have been privileged to work with Dr Fiona Watson due to my adult son having been assigned to her as a patient for many years now. We understand Dr Watson is sadly due to retire soon, she must be retiring early, which no doubt she fully deserves. In all my years l have never met such a professional, highly qualified doctor who has such a humble approach in treating her patients. Dr Watson is curtious and kind. She listens and will adopt patients views that do not harm the care plan she has devised with her patient. Dr Watson ensures, through years of experience within her field of expertise, that by the time the patient leaves her surgery, that issues have been resolved. A plan of action has been agreed, and that mutual respect remains. That what has occured within the meeting, is a carefully controlled two way dialogue which includes mutual respect and trust. That both parties continue to do their very best to accomplish the individual care plan to meet the patients needs. This can ofcourse include carers, family and friends as supporting the process. The care plan has realistic aims and objectives.lt is adhered to because it respects the patient and the patients support network, treating the patient as an individual that takes into account their complex issues and needs. The care plan is also flexible if required, due to changes in circumstances that arise fro time to time. Previously l mentioned that we travelled over 60mls every month, or as required to escape The Scottish Borders equivellent service.This measure was not taken until my son and his support had suffered the opposite to what the Esk Centre continues to provide. It was a very dark, painful day when we were forced to seak a good mutually respectful caring practise but it became like the Sun in Full Glory when we began using the Esk Centre practise. Thank God for good, kind, thoughtful professional people. Yours sincerely.”

“I haven't been to docs for a while and wasn't sure how booking an appointment would go! I logged online at 8am and got an appointment for 9am the same day. Doc was lovely and very helpful, receptionist too.”