Store in Coatbridge

“Well I arrived at the store in Coatbridge,to collect a PlayStation 5 ,5 went to checkout desk asked by a lady called Stacey what I was in for told to collect parcel, so showed her the order ,n asked for the digits off the card I use couldn't remember ,3rd card was correct by this time shes getting frustrated, so she got order still hasn't engaged n asked how's ur day going, still hadn't smiled sat the goods on counter, n I asked for were phone cases were,she pointed behind me n just kept pointing,so went over couldn't find the size n 1 there to help. A member of staff was sitting talking to 2 customers so I stood, till he eventually said can I help told him what it was, said he'd get a member of staff. So I waited no1 came. So went bk to check out n my items were right at end of till. N I had asked her to keep them till I came bk I couldn't hold them. So asked for a bag,she looked nodded her head served a other man. I had to wait till she was finished ,walked up n put a bag on counter n walked away, ive bought all my electric stuff from currys. But that sort of customer service is unacceptable, I suffer from anxiety depression PTSD, used to work in retail for over 32yrs n never seen anything like it, n the last item before that was my Dyson that I left in currys in Hamilton last yr still under warranty, stood on a phone for over 2 hrs to Dyson shop closed, never heard a other word bk still waiting only paid £280, the yr before, so no after that I won't be bk ill just be paying for the insurance ive took out on everything.”

“Had an issue where my car broke down outside of their premise today (I was just driving through) and although they said they mostly deal with tyres; they still volunteered their knowledge to help me get the car started and was then able to drive it home. Thank you very much!”

“Nearby shop, good for some groceries in a hurry. Sells meat from local butchers (ie. Ferguson's butcher in Airdrie), which sell delicious square sausages. Has two cash machines. Sometimes has some good deals. Very clean shop.”

“Recently bought our Kitchen & Utility Room from Kitchens Direct & we are absolutely thrilled! Huge thanks to Alan for guiding me on the final design layout - it works so well & I’ve had lots of lovely comments from friends & family too (have passed on your details). Thanks again for your 1st class service. Nikki & Andy.”

“Lovely decor. Lovely bright open space. Lovely for a cuppa or lunch while in tesco or in the retail park. Great value for price.”