Feeling in Richmond

“I had the absolute pleasure of seeing Aga at Trevor Sorbie Richmond, and it genuinely exceeded all expectations. From the moment I arrived, she created a space that felt calm, kind, and completely attuned to me. I’d shared that I have ADHD - something I often hesitate to mention - but she picked up on exactly how best to work with that. She explained things clearly, without overwhelm, and made it easy for me to ask questions and feel at ease just being myself. That kind of intuitive empathy is rare. What really stood out, though, is her expertise. She’s not just skilled - she’s deeply knowledgeable, thoughtful, and clearly passionate about her craft. We talked through their new colour system (Yuv) and how to achieve a look that would be both long-lasting and flattering as it grows out. Her recommendations were spot on, and the result is both effortless and elevated - subtle highlights with face-framing that really lifts the whole look. The salon itself is lovely (the massage chairs at the backwash were bliss), and I left with sleek, healthy hair and a big smile on my face. See the photos — they say it all. I can't recommend her highly enough.”

“I recently visited The Smile Studio and had a fantastic experience! Rafi, who I spoke with on the phone, was incredibly accommodating in scheduling my appointment on short notice. During my visit, hygienist Bee did an excellent job cleaning my teeth, and her gentle approach made the experience comfortable. I opted for the airflow service which was worth the upgrade in my opinion. Dr. Nico provided valuable advice during my check-up, addressing all my questions with expertise. I’m truly grateful to everyone at The Smile Studio for their exceptional service. Highly recommend!”

“Just been to Marafet for a cut and blowdry. The whole team is super warm and friendly. I had my hair done by Ria, who truly knows what she’s doing. She took the time to advise about the best option for me. Will book again for highlights :)”

“I had my haircut with Katie, and she did an absolutely amazing job! I showed her an inspiration photo, and she recreated it perfectly. Her customer service is excellent, and she’s really skilled at building rapport. It’s clear she’s in high demand — and for good reason! ❤️ I’ll definitely be coming back to maintain my bob. You’re a star, Katie!”

“Had a very pleasant experience at Headmasters with Shrija helping me in making right choice by sharing her expertise in hair care . Had a lovely hair cut and touch up. Her professionalism and understanding about hair is outstanding. Thanks Shrija”

“Absolutely love Amy! Have been seeing her for years for my hair colour. She's extremely patient, thorough and knows her stuff. Couldn't recommend more :)”

“Dora did my brow lamination for me after I recently moved to Richmond, she is such a professional and so lovey, I was at ease straight away! She has done wonders with my brows too, the lamination and shaping is the best I’ve ever had and a month later still looks fantastic - I’ve had so many compliments, I can’t wait to come back for my next appointment!!”

“Today was my first visit and it was a pleasant discovery. First of all the kindness and politeness amazed me. When I go to a beauty centre for the first time I want to find a friendly environment, where the beauty therapists try to make the experience the least unpleasant possible. Until now I couldn't find such a place. Today was the day! It was the best wax experience I have ever had in my entire life. The sugaring was pain-free and it left my skin without the typical redness after waxing. Renata was so caring, professional and kind. I felt totally at ease with her and she explained all the treatments she was doing and the products she was using. I will ask for her during my future treatments. The beauty centre is very clean and it is not something you can take for granted in London. I absolutely recommend it to anyone living in the area.”

“Best Barber in Richmond, very kind and always smiling! I had my hair cutted by the owner and from all his assistants since I moved to Richmond and they are all very good. Surely recommend! Grazie mille!”

“Excellent service. I've been a customer of Nabi for years, and never has he managed to disappoint. Furthermore, the Haircuts are always great, and the experience has been brought to a whole new level with the VIP room.”

“I love going to Switch Nails. I’ve been using the same salon for over a year now. The products, professionalism and quality of service speaks for itself. No matter who does your nails, I always leave happy and appreciative of the amazing work.”

“I recently had a hair transplant procedure with Dr. Dilan Fernando and his team, and from start to finish the entire experience was exceptional. Although I am still early in my recovery, and the final cosmetic result will take time to fully develop, I can already say that the level of care, professionalism, and attention to detail was outstanding. Consultation and Planning From the first consultation, Dr. Dilan Fernando was informative, reassuring, and meticulous. He took the time to study my facial proportions, my long term goals, and the overall donor strategy. His approach was honest, realistic, and focused on natural results that will age well. The hairline design was especially impressive. He created a hairline that suits my face perfectly and looks completely natural. Even immediately after the procedure, I was genuinely delighted with how it looked. Surgical Experience The procedure itself went extremely smoothly. Every member of the team played their part perfectly, and the entire process ran like a smooth and well coordinated machine. I felt comfortable from the moment I arrived, and the atmosphere in the treatment room was calm, reassuring, and completely organised. The procedure lasted from 0800 to 1500, and at no stage did I feel rushed. Dr. Fernando personally oversaw everything and was involved throughout the entire procedure, and the graft handling, the implantation technique, and the donor area management were all carried out with real precision. I received 1,705 grafts. This included a combination of multi hair grafts and a large number of singular grafts for the front of my hairline. Some of these single grafts were carefully split from two, three and four hair grafts extracted by one of the technicians, which shows the level of detail and effort that went into creating a soft and natural looking hairline. Team and Aftercare Every nurse and technician I interacted with was warm, skilled, and genuinely invested in my comfort. The aftercare instructions were clear, simple, and easy to follow. Any questions I had were answered quickly and professionally. Everything, from communication to cleanliness to patient comfort, was handled to a very high standard. Overall Impression Even though I am still at the beginning of my recovery, I am already extremely happy with the hairline design and the entire experience. Dr. Dilan Fernando and his team delivered a level of care that exceeded my expectations in every way. If you are considering a hair transplant, I can confidently say that you will be in very safe hands with Dr. Fernando and his exceptional team.”

“Really pleased with this shop. They have a good range of clothing, shoes, bag, lounge, and lingerie. The shop looks clean and tidy. Their window display is very well presented.”

“By far one of the greatest customer service experiences I have had. The gait analysis was easy to follow and I felt like I left being heard and valued (and with a brand new pair of perfectly fitted running shoes). Will be coming back here to purchase some long distance runners in the near future!”

“I will never go to another hairdresser again. Yasmin always gets my hair exactly how I want it and she is just the sweetest person. She will make your appointment personal to you and really provides the best experience. I always leave that salon with a smile on my face”

“Amazing people and amazing skills from everyone in this shop, everyone is always so friendly and you’re welcomed in by all, you’re included in conversations with other customers and the technique is outstanding, I will not go anywhere else for my nails and I always come out happy and feeling more confident, I would highly recommend this shop.”

“It was my first ever facial today and I was blessed to have Esey. I couldn’t recommend her enough; her talent and kindness is unbelievable. I will definitely be booking with Esey everytime come. Thank you Esey :)”

“Received an amazing full clean shave (beard)—great service at a great price! I didn’t even need an appointment, which was a big plus. Will do definitely return! Thanks”

“Benny is the BEST! My son insists on going to him every time. Brilliant barber and such a kind and friendly man”

“I have recently had a steroid injection at this clinic to help with the pain I was experiencing in the groin area as a result of arthritis in my hip which was very disabling. The injection was virtually painless and has improved my condition immensely. I am now no longer feeling like a disabled person and have no pain when walking, sitting or moving. I highly recommend this clinic and the treatment I have received.”

“If you’re looking for the ideal skin injection treatment, Ava, who is exactly what you need. She did a perfect job with my Botox (I am man, 42 ). Ava was professional, precise, and very attentive when working on the delicate areas around my eyes and forehead. The lines on my forehead have completely disappeared, and the forehead and eyes side looks beautifully natural. I’m absolutely HAPPY with the results and would highly recommend her.”

“I had my nails done today at Lucky Nails by Lily and she did an amazing job! My natural nails are quite small, but she made them look beautiful and well-shaped. She was gentle, professional, and really took her time to make sure the shellac looked perfect. I’m so happy with how they turned out… they look elegant and natural, just what I wanted. Thank you, Lily! Highly recommend her if you’re looking for someone skilled and attentive.”

“I loved my experience here. Gabby did an amazing job of my haircut, she listened to what I wanted and provided her expert opinion. I came out with exactly what I wanted, but better than I imagined! I would definitely recommend Gabby to anyone looking for a skilled and trustworthy hairdresser. Good vibes all round.”

“Dan is a great barber. Very friendly and brings a proper barber shop feel. Well priced and take his time to get the cut just as you request. Highly recommend 5 stars”

“Always a fantastic and pleasurable experience when sat in the chair with Kenny. I came in feeling all doom & gloom and left feeling super confident in myself and full of life! Kenny's attention to detail is second to none and this barber shop really is a staple to the local community. The drinks fridge is a special touch too ;-) All in all I have to score no less than a 10/10. Quite simply the best trim and service I've had in a very long time.”

“Despite the narrow spaces, I wouldn’t go anywhere else for my barber services. Small business with honest, friendly people.”

“Amazing service. Popped in on the off chance they could fit me in and thankfully they could. The hair cut was fantastic and the barber was professional, polite and had great attention to detail. Definitely one of the best hair cuts I have had in a long time and will be tying future haircuts here into my frequent visits to Richmond.”