Knowledgeable staff in Hounslow

“Stayed for one night. Spacious rooms,well cleaned and facilities are decent. Customer service is really great by the two ladies at reception. Plenty of options for food (Greggs, Burger King, WH smith & Costa coffee.”

“The pharmacy team were fantastic in arranging some urgent medicine from airport side (they didn’t have it in this store which is beyond security). Cool calm and collective the problem of getting the medicine from one side to the other was solved in under 40 mins. Thank you so much ❤️❤️❤️”

“Highly recommend & the best in town I would highly recommend Lovell Chohan for anyone seeking a professional legal representative. Since 2001 I was privileged to have Lovell to represent me in various court cases reg family law. In each case with his well preparation, quick thinking, diplomacy, having excellent legal skills and experience, vast knowledge, efficiency, incl all his hard work ,I won all cases in my favour.. Lovell has a excellent team of solicitors working with him and I can't thank them enough for what they did for me over the years. They listen to you and your needs giving valuable advise and take action very promptly, very friendly and show sympathy towards your situation. I would fully recommend Lovell and his team ,still stay in touch almost 20yrs on , checking up on clients if they are all well. Very loyal, friendly and awesome solicitor!”

“Very good quality and Corona safe”

“Friendly and welcoming with secure entry to the building.”

“Cozy pub with a fantastic view, great food and friendly service. Iyane and her colleagues were lovely. The plant-based burger with chips was delicious, without onion or garlic, and a good-sized portion, not too large or too small. The Cointreau hot-chocolate was perfect, not too sweet.”

“Most loveliest employee helped me today - was incredibly proactive asking customers if they needed help and polite and just overall nice. Definitely needs some sort of reward as this appears to be consistent behaviour with every customer. Unsure of his name but was wearing a sunflower lanyard”

“I went to Boots in Hounslow West because I needed the teething gel for my baby to relieve his pain. No pharmacy in our area had these kind of products available, but this Boots had such a wide range. When I arrived the store was close because the staff members had a lunch break, which I forgot to check prior to my visit, however Dharmen, one of the staff members notice me waiting outside and open the door for me. Not only that, but he also asked immediately what I'm looking to purchase and he was very quick to find the perfect product for my baby. I did not have to wait long to pay and I was very pleased with how professional, knowledgeable, helpful and friendly he was during my visit. I wish more people had such an excellent customer service skills as Dharmen has!”

“Great store for last minute gift purchase at the airport when you've forgotten !”

“I bought a futon and a bookshelf in this store. The lady at the front desk was wonderful! She was kind and helpful, she answered all of my questions and confirmed with the delivery man if the furniture will fit in the doorway. The delivery was fast and straightforward. I am satisfied with the purchase and the survice.”

“Very humble and polite Seller (I have read the other reviews but my experience was totally different) I can't say of the price but very genuine Product - weight wise and of course it looks amazing. Will definitely recommend”

“Walking into Burberry feels much more intimate and stylish — I fell in love with their iconic trench coats, scarves, and small leather goods. The team was helpful and knowledgeable, offering styling tips and a bit of fashion history along the way. While the prices reflect the prestige of the label, Burberry’s timeless designs make their products feel worth the investment — especially when you’re looking for something truly special.”

“Since my flight was at the last minute, I wasn't able to look at it slowly, but they sensed that I was in a hurry and responded quickly. The store was very clean, and I was able to purchase the watch I wanted at the duty-free price.”

“Highly appreciate the work of hilton interiors.”

“A1 Customer Service, both father and son are very friendly, helpful and kind. Strongly recommended to visit.”

“Again excellent service Heathrow airport taxi good experience.”

“Anya was so helpful for myself and my girlfriend Maddy. Would highly recommend visiting”

“really gorgeous clothes, perfect for teenagers! there are rooms where you can try clothes and the staff were nice considering it was 3am”

“very good service and very polite and patient! will come back”

“It’s been a pleasure working with Casey to find tenants for our flat. From the initial call, I felt that I was in great hands and I wasn’t wrong. She was professional, efficient and thorough, from advertising, arranging and doing viewings, preparing paperwork, inventory and checking the new tenants in. She’s stayed in touch at key points in the tenancy which is welcomed and reassuring. Thanks for making the whole process so easy Casey! Highly recommend!”

“... Very polite service. At Macallan Experiance in Heathrow Airport last Week (05.2025) So generous / did share a good solid Macallan 30 years old COLOR EDITION with deep tast and a lighter MACALLAN 21 color Edition with us. Enjoyed the stay there and were impesed of the deep knowledge about the Whiskys and history of the Macallan Distillery. Thank You so much.”

“Jaziah was very pleasant and extremely helpful with my purchase. Very quick and efficient, also recommended cleaner for trainers. Also the young man at the till helped me download the JD app so I could get 10% off. I am really happy with these 2 young men, I would recommend everyone to come into the store. Then a young lady also helped me when I couldn't do the review. Amazing staff, they definitely deserve a Xmas bonus.”

“Heston North Hyde Lane Express Tesco!! I love do shopping in this store, just because of the staff members. Always happy, helpful and ready to work. I can see every day they are working very hard to fill in all the shelves, store is always clean. All the staff members who works there over year are amazing!!! Rest of the tesco members should take opportunity and learn how to treat a customer like they do in Heston North Hyde Lane Express. And I don’t talk just about my self, I see how they are helpful to another customers. Definitely they deserve big bravos, specially this time when people just don’t care about anothers.”

“A huge shout out to the 3 ladies at Boots Heathrow, Terminal5 who helped me get emergency prescription for my son as we forgot his inhalers whilst leaving for the airport. Thank you very much for your kind support.”

“Update in 2025: No longer VAT-free. Better off buying in France (but the stock is limited) and detaxing. Sales team were helpful and kind and were happy to explain that the tax situation changed since my previous purchase. Lots of WOCs and classic items. No beige or nude WOCs since those are often hard to find. 2018: VAT-free Chanel store at Heathrow (VAT-free if you’re a non-EU resident)! There’s another store at Terminal 5 too if you’re looking for something hard to find (I believe they will call and ask for you). Staff are helpful and professional. Was able to browse and complete a purchase of a purse within a 10 minute span or less (flight was departing soon). The saleswoman was able to get the purchase done efficiently and get me out the door to my flight.”

“Excellent service and products with very good price (-30% from the decreased airport price).”

“Good selection of everyday items and reasonably priced.”