Pet store in Brentford

“I visited Pets at Home recently and was really impressed with the service I received from the lovely Randy and others team members. He was so helpful, patient, and genuinely friendly while assisting me in the store. He took the time to listen to what I was looking for, explained the different options clearly, and even gave me some really useful advice that made my choice much easier. What stood out most was how approachable and kind he was – nothing felt rushed, and it was clear he cared about making sure I left with the right products. It made my shopping experience really positive, and I left feeling very well looked after. A big thank you to him for going above and beyond – his great customer service really deserves to be recognised.”

“One of the best haircut my dog has in years. Amazing service and care.”

“Took my little lady nelly for a bath and a face trim she really enjoyed herself price was more then I normally pay but the lovely lady helped me get the pets app that will Give vouchers to help with grooming cost everyone was so kind and miss nelly is booked in for her next visit in 6 weeks”

“They’re fantastic! We changed pharmacy after getting frustrated with one we’d used for years. Nothing was ever ready on time, prescriptions would go missing between the GP and the pharmacy, and I’d find myself standing around for sometimes as long as an hour waiting. Brent Pharmacy could not be more different. I’ve never waited more than 5 minutes. Prescriptions are always ready and waiting, and they always text me when my son’s special order medicine has arrived. Just great.”

“Really good service. Always keep my parcel saved, so easy to pick them up. Really friendly and so helpful.”

“Very helpful and friendly staff. A proper pharmacist doing a wide range of stuff. The shop looks quite tired and untidy, but the range of stuff they sell is unusually large.”