Sustainable luxury brands in London

“The Deploy clothing line is exquisite. Bernice and team provided exceptional service and attention to detail was first class.”

“Incredible customer centric staff and what a collection. Picking up my trousers tomorrow; defintely found my new favourite place to shop for clothes, particularly after a terrible experience from a very unprofessional employee from a neighbouring mens clothes shop just down the road.”

“I could not be happier with my new kitchen: it truly is the kitchen of my dreams. None of it would have been possible without Vivienne. From start to finish the service she provided was flawless. She listened to what we did & didn’t want, and produced the perfect plan, attention to detail impeccable. Perceptive & empathetic, she made suggestions which cleverly matched our tastes but also pushed us slightly out of our comfort zone - but she was absolutely right to do so. She said from the get go that we we had the room of the wow factor and our new kitchen would match, if not trump, the space. And she was right. I would also like to take this opportunity in saying that all of the people she works with - installer, plumber, electrician - are first class too. Resourceful, mindful, and just genuinely nice people. The whole project went like clockwork, Vivienne was always on hand to oversee everything & to answer any and all questions. A dream of a kitchen provided by a dream of a person. Thank you!!!”

“Thierry assisted me from start to finish in a professional and fun way. He was patient with me, guided me through the different designers and ultimately helped me find the items I fell in love with. Highly recommend.”

“As a local I love the store! Always a great experience, friendly and knowledgeable team. Great lifestyle selection for all seasons and gifts for all occasions.”

“In love with their pieces!! Got myself two pieces when we were visiting. Going to order again soon. Nice meeting you Aya Nakagawa!”

“Had a wonderful hot stone massage and rose oil scalp massage with Lana today. Such a treat! Treatment room is private, warm and comfortable. Lana is calm, relaxed and professional. I was treated with lots of respect and care. It was a gift to myself that just kept givIng. Excellent value and I walked out floating on air. Would definitely do it again. Special offer now ending but Lana gives the treatments outside of February. Cannot recommend enough.Lovely.”

“I’ve had many different treatments with Natalie and have always been so happy with the results. She’s friendly, professional and extremely knowledgable. I always feel in very capable hands. I can’t recommend her highly enough!”

“My second time purchasing jewellery for my wife from Wild Fawn. She absolutely loves the “gold long twist” earrings and “gold roses are red” ring. I ordered them a bit late as a gift (typical bloke) and I reached out to seeing if they could get the jewellery to me in just a few days time. I was delighted when they organised next day delivery as soon as the pieces were ready!! Fantastic customer service and beautiful jewellery. Thank you!”

“I'll summarise my review first - Bespoke Goldsmith are absolutely brilliant, Simon is a master at his craft and I couldn't recommend him enough!!! Now for the more detailed version: My previous ring set just wasn't right. The jewellers tried their best, but it was a bit wonky and didn't meet my expectations. In my research for a jeweller who could meet my expectations, I was surprised it was so difficult to find a company in the UK that I viewed as good enough. I found a few reviews and then the instagram for Simon. I was so impressed!!! I very easily organised to meet with him in October '23. His workshop is in a very secure building near Hatton Gardens in London. It's an amazing place. We went through various options to potentially either 'rescue' my original setting or just go for a straight reset. He wasn't pushy at all and advocated for some cheaper options to rescue my current setting. He also did some drawings of a potential new setting. He spent about an hour with me for free, with no guarantee I was going to move forward with anything. He was patient and kind, whilst also very pragmatic and able to very politely push against things I wanted that he felt were unrealistic with other aspects of my design. I went away to consider my options, and went back in January '24 to finalise a reset design and give him my rings. I picked up my reset rings yesterday. :D I found the whole process quite relaxing even though I had a detailed list of requirements. I just really trusted him to do a great job. I wasn't really expecting to see a CAD, but he did share a CAD with me after about eight weeks. The CAD was already nearly perfect. After one subtle modification, they printed a wax, and were even able to set my diamond into it. They shared photos and a video of that with me. They offered for me to come in and see that in person, but I had various work commitments and decided that that was only going to add weeks to the process so I declined that offer. The pictures and videos were enough but it was nice to have had the offer. The rings have blown away my expectations. The quality of the finish of them is amazing. There was a long list of things I had requested and Simon nailed all of them. I'm amazed by how perfect the rings are even under close scrutiny. The rings are masterpieces. I couldn't recommend working with Simon more. He's really excellent, fairly priced, was willing to work with my own stones, and I view him as a master craftsman. I don't think there are very many of those in the UK, and certainly not many who have the same sense of jewellery style as me. The only thing I would note is that I was quoted 8-10 weeks and it ended up taking four months. Thankfully it was absolutely worth the wait, and I didn't have a deadline in the way I suspect many of their customers do. I'm thrilled they're clearly busy enough as they deserve the custom, but I would encourage them to be as realistic as possible when providing time quotes, or at least to provide an update or two if it looks like the timeframe is going to change. They're a really small company and I know they have a fast-track service too, which I would definitely make use of for the right project, so I didn't begrudge them this, I would have just better managed my own expectations. Regardless, I genuinely fully trust them and will use them again if I ever have need. Simon is a lovely guy, extremely calm and as I mentioned before, very pragmatic, which I definitely appreciate. The conversations we had were all high quality, unrushed, dedicated conversations, and he really knows his stuff. I also have to give a huge shoutout to one of his colleagues, Ryan, who seemed to be the person behind-the-scenes who coordinated meetings/payments/paperwork etc and was also just a genuinely lovely and well-meaning human being. Anyway, I hope that helps for anyone who, like me, was hunting for information about this small company. Thank you Simon and Ryan so so so much, you guys are awesome and I'm so happy! :)”

“Big store with stunning clothes, beautiful dresses and tops, shining and colourful outfits. Love the store!! Great costumer service and quality clothes! They also have an Instagram were you can see all the outfits @fashion.rumours! Every week new dresses one more gorgeous than the other!!”

“A lovely shop and excellent customer service! I was served by Sylvia who was super helpful and generous with her time. Purchased the Teddy Chore jacket in Navy which i can not rate high enough for a warm winter jacket!”

“⭐️⭐️⭐️⭐️⭐️ Highly Recommend Be Nice Beauty! I have been a loyal client of Be Nice Beauty for a couple of years now, and I can confidently say it’s one of the best decisions I’ve made for my skin! Edit, the owner, is an absolute gem—her passion for her work and her expertise truly shine through in every treatment. Her Deep Cleansing Facial is my go-to, especially because I have acne-prone skin. This treatment has worked wonders for me, helping to clear and rejuvenate my skin. Edit has magic hands and a calming, professional approach that makes the experience not only effective but also incredibly relaxing. If you’re looking for someone who truly cares about her clients and delivers exceptional results, I highly recommend Edit at Be Nice Beauty. You won’t be disappointed!”

“Great haircut, friendly, professional and quick. Whenever I walk past they always wave and say hi. ⭐️⭐️⭐️⭐️⭐️!”

“I recently purchased a bedroom set from Next Furniture and was really impressed. The staff were knowledgeable and guided me through the options without being pushy. The delivery was prompt, and everything arrived in perfect condition. The furniture is sturdy, beautifully crafted, and even better than I expected for the price. I’ll definitely return for future purchases!”

“PGK designed, Supplied & Installed our new kitchen and we couldn't be happier with the end result. Domonic our designer did a brilliant job in turning our vision into reality and came up with design solutions we never could have imagined. Everything was designed seamlessly and on point. David, PGK kitchen fitter also did a fantastic job in fitting our new Kitchen, so a big shout out to him and his brother for all their help. The overall experience was fantastic and painless. Keep up the fantastic work PGK.”

“I would definitely recommend anyone to use Taylor and Hart for their engagement ring. I decided to design a custom ring and was working with Emily as my designer, she was very friendly and every time we spoke it felt like she was trying to help me create my dream ring for my partner. She was always prompt to reply to emails and answer questions. The ring itself is absolutely stunning and arrived exactly on time with a few updates while it was being produced to add to my peace of mind.”

“We were looking for some new furniture for our flat and Nicole has been so helpful throughout the whole process. Really professional and she made everything so easy, as if she read our mind! The service included was to a really high standard and felt very personal. Nicole ensured we were happy with her suggestions and gave helpful advise on what would go well with our flat. The design she came up with in the end was exactly what we had imagined and hoped for. My partner and I were both so impressed and very fortunate to work together with her on our first flat.”

“I could not recommend this jewellers enough. I first had this idea for a customised necklace years ago with two magpies for my late Nana, Joy, and a wren for my late grandma, Jenny wren. My partner purchased the tiny wren for my 40th and my family contributed to the cost of the customised magpies and branches to be built around it. I was consulted all the way through this with recommendations made but listening to my preferences too. They were understanding at every step and communicated well, keeping me informed. My necklace is beautiful, I couldn't have wished for anything more. A real treasure which I'm sure will become an heirloom. Thank you so much to Alice, Susie and the bespoke team. What a lovely and supremely talented bunch!!”

“I have purchased a pair of summerweight, wool and linen blend, Prince of Wales check trousers. These are an exemplar of vintagewear and trouser perfection. The fuller 1920's era cut is perfect for extended wear, say while attending a summer day wedding. They have ample length for a good tailor to take down (to approximately a 34" inside leg), or, in my case, some stout and period appropriate turn ups.”

“Got my helix pierced by Molly here and she made the whole experience so smooth and pleasant! I wasn't sure on which stud to go for and she suggested one that works so beautifully with my other piercings! The piercing process itself was so clean and quick too! So pleased with my experience here and a special shout out to Molly in particular for making it that way! ^_^”

“I have always had excellent customer service with Roxanne First when buying online, & had the same great experience with my first time making an in-store purchase too. There was an issue with an online order I made, & on contacting customer service they went through the options available. I happened to be going to London shortly afterwards & asked whether I could exchange in person if I got the chance to go to the store whilst there. When I arrived, the sales assistants had been made aware that I might be coming & why, & had put aside a replacement for me already. I browsed & they answered various questions for me about the pieces, & I ultimately decided to exchange for something different. The whole process was really smooth, everyone was super helpful & friendly, & I was really impressed by the internal communication that had evidently taken place too. Roxanne First not only creates beautiful pieces of jewellery, but the brilliant staff both online & in-store make purchasing the pieces a joy too.”

“Femme Connection is a great shop to buy ladies clothes. The staff is excellent, welcoming and always available to help you. I have given five stars because it is one of the best shop on the High St to go too.”

“M was so lovely & helpful. Great customer service”

“Great and friendly staff, still waves to me even out of the station. Good coffee also.”

“Oska clothing is of very high quality. Their website works extremely well and their customer service department goes over and above to ensure excellent service all round. Shop with confidence and get great enjoyment from their stylish collections.”

“Advertised as Holborn but in fact a 5 min walk from Russell Square on the delightful Lambs Conduit Street, is this branch of Folk Clothing. A seemingly odd location (until you look at the other stores that surround it) they have the full Folk range of beautifully understated, casual mens clothing. And don't forget, the women's store is two doors down...”

“Lovely staff and an unbelievable range of clothes, definitely recommend. Can’t speak for these low reviews complaining about the staff - they are so helpful and very friendly!”