Audiologist in Stoke

“Hannah was helpful and polite and carried out the pre screening tests quickly and professionally. The optician was a locum which is a regular occurrence so there’s less continuity in this area within the branch. The ladies out front are always helpful and I have no hesitation in recommending them.”

“Great choice of appointment times. Friendly, knowledgeable staff. Was totally comfortable throughout my appointment. Looking forward to returning for my lenses trial.”

“Great selection of frames, attentive customer service, patient and insightful explanation of options, great follow up, and good management of the footfall so waitings times are not bad.”

“Audiologists here are very knowledgeable. Arrived at the appointment time, vertically no waiting time, staff are very friendly and helpful regarding aftercare. Five stars from me well done .”

“The staff at the Uttoxeter branch are excellent. They are friendly (welcoming and cheerful), professional and the optician is the best I have ever been too. She is knowledgeable, clearly explained things and is an expert in her field.”

“Absolutely fantastic service from the young ladies who greet you and perform the pre tests to the optician who was extremely patient with me.”

“Very friendly and helpful staff. Minimal waiting and very efficient. No pushy sales and great selection of good value frames to select from if needed. Fast turnaround on new glasses ordered also.”

“Mum just had a home visit from Karen Thompson who was absolutely brilliant she replaced a broken earing aid and made adjustments end result mum has far better hearing she is vulnerable and Karen was very professional friendly helpful and understands I can't rate her high enough”

“Massive thanks to the ladies who looked after me following a fainting episode during my eye exam. They were patient, understanding and got me everything I needed to get back on my feet again. It was genuinely appreciated how you dealt with the situation.”

“Fabulous service from Specsavers Longton. My daughter had an emergency appointment & the staff (Tracy) went out of her way to help me when the national eye clinic let me down. True compassion shown & a fabulous examination from the optician who wants her back in 3 wks for a follow up. Faultless service thank you very much indeed…”

“All staff were friendly. They involved my daughter in the process so when she has her first eye test she’ll be less nervous. They helped me pick glasses when I was struggling to decide and I was even able to see the same girl when I came to collect my glasses and have them fitting. She was lovely.”

“Staff are always really friendly and easy to understand. They make you feel welcome and the opointments are not rushed. Much better store than others local.”